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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.65 (1419 reviews)

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4.65

Based on 1,419 reviews, last reviewed 8th Mar 2026

417% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

5

I posted off my isa renewal and it was back within 1... I posted off my isa renewal and it was back within 14 days. Reviewed on: 8th March 2026

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1419)

Review of the Mansfield Building Society, Savings:

SAVER BEWARE

Phone calls go unanswered. Leave a message and wait 'days' for an email response. Most unhelpful IF and when you talk to a person Reviewed on: 17th December 2024

Reply from Mansfield Building Society We’re sorry to hear that your experience has not been to the standard that we would typically expect. Can you call us on 01623 676350 or email us at [email protected] so that we can investigate this further for you moving forward. Response date: 23rd January 2025

Very helpful

Very helpful very clear and sorted everything out we needed very quickly and efficiently .proffesional but freindly service. Reviewed on: 4th April 2023

Saving

Have the best interest rate lovely friendly staff great advice Reviewed on: 4th April 2023

Customer service

They're nice and friendly staff had good advice information Reviewed on: 4th April 2023

Modernisation required

Arrived at the branch having travelled 20+ miles to find the appointment I believed I had made had not been logged by the individual I had arranged it with.. However the branch staff jumped to and satisfactorily executed my wishes to transfer monies form an existing account to a new account. Found the manual process somewhat 'clunky' by modern standards, Would have expected to be able to execute on line as an existing member. Also the interest rates on accounts appear to be below that of many other on line banks and even my own bankHSBC!! Reviewed on: 4th April 2023

Friendly helpful staff

Very easy to sort isa accounts with knowledgable,helpful and friendly staff at Kirkby branch. Guided through the whole process. Reviewed on: 4th April 2023

Helpful staff and competitive rates

We have always found the Mansfield staff helpful and friendly with a can do attitude. Staff members have always delivered what they promise. More companies should follow the Mansfield Building Society way of working. Reviewed on: 4th April 2023

New customer

Excellent service very professional went through the meeting with very clear and informative feedback felt very different from a bank that I first went to. Reviewed on: 4th April 2023

A very pleasant experience with very helpful and polite staff

I didn’t have to wait very long to be greeted by a staff member. The lady was extremely polite and very helpful, answering and explaining any questions I had. Reviewed on: 4th April 2023

Great value and friendly service

Easy to save with and lovely people Reviewed on: 4th April 2023

Continuing to save

Very happy with the service from Mansfield Building Society, email hints at the account closed, but just new accounts opened, really happy with the guidance. Reviewed on: 4th April 2023

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