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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.61 (1397 reviews)

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4.65

Based on 1,397 reviews, last reviewed 21st Feb 2026

360% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

5

Confident informed choices The staff member was very professional, polite and addressed our questions without being overly enthusiastic. She was able to explain and guide us to ... Read more Reviewed on: 21st February 2026

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1397)

Review of the Mansfield Building Society, Savings:

Changing accounts - a good service

Overall the experience was good, the staff were helpful. Slightly more detailed instructions could have made the experience better. Reviewed on: 1st February 2025

outstanding

Could not have been more straightforward. I have banked with the Mansfield for a few years now. Never an issue. Reviewed on: 16th January 2026

Sneaky bonus that ends half way!

I opened a 24 month regular saver account. The interest rate included a bonus, but it only lasts for the first year, so it's one of those sneaky accounts where you have to remember to close it once the bonus rate ends otherwise you earn tuppence. Reviewed on: 16th January 2026

MBS experience has been excellent, however it’s disa...

MBS experience has been excellent, however it’s disappointing there is no app.. Reviewed on: 16th January 2026

Always easy

Everything I have wanted to do has been really easy. Interest rates always good too. Reviewed on: 16th January 2026

It operates in an excellent manner as a traditional...

It operates in an excellent manner as a traditional building society. Reviewed on: 15th January 2026

Friendly & Knowledgeable Staff

Staff are always friendly and knowledgeable when I come into the branch. Reviewed on: 15th January 2026

Great care with Will Trust account

Efficient, careful and personable. Great service with our Will trust account. Reviewed on: 15th January 2026

It always took a long time to get through to speak w...

It always took a long time to get through to speak with someone for assistance. I dreaded ringing this building society whenever I required assistance. I will not return I don't think. Reviewed on: 15th January 2026

Reply from Mansfield Building Society Thanks for sharing your experience. We're sorry to hear you've had difficulty contacting us, we'll take this feedback onboard to help us improve in the future. Response date: 15th January 2026

Regular Saver opened via postal application

Regular Saver opened via postal application Reviewed on: 14th January 2026

Very satisfied with the service I have received from...

Very satisfied with the service I have received from the Nottingham Reviewed on: 14th January 2026

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