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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.61 (1397 reviews)

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4.65

Based on 1,397 reviews, last reviewed 21st Feb 2026

360% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

5

Confident informed choices The staff member was very professional, polite and addressed our questions without being overly enthusiastic. She was able to explain and guide us to ... Read more Reviewed on: 21st February 2026

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1397)

Review of the Mansfield Building Society, Savings:

SAVER BEWARE

Phone calls go unanswered. Leave a message and wait 'days' for an email response. Most unhelpful IF and when you talk to a person Reviewed on: 17th December 2024

Reply from Mansfield Building Society We’re sorry to hear that your experience has not been to the standard that we would typically expect. Can you call us on 01623 676350 or email us at [email protected] so that we can investigate this further for you moving forward. Response date: 23rd January 2025

Friendly and helpful staff.

Friendly and helpful staff. Local and let me keep passbook and they keep branches open. Competitive interest rates. Would like longer opening hours. Reviewed on: 12th January 2026

Staff always helpful and able to help with advice

Staff always helpful and able to help with advice Reviewed on: 12th January 2026

BACS .....Interest rates.......

It would be good if you could allow BACS transfers for withdrawals. It would be good if your regular saver account were more competitive. Reviewed on: 12th January 2026

Friendly and knowledgeable counter staff

Friendly and knowledgeable counter staff Reviewed on: 12th January 2026

Excellent regular savings accounts

Excellent regular savings accounts with a competitive rate on interest - a bank book avoids the temptation to use internet to access funds Reviewed on: 12th January 2026

Small and efficient provider, feels like you get a p...

Small and efficient provider, feels like you get a personal service. Reviewed on: 12th January 2026

Simply the best!

The Mansfield has provided to me a personal, very efficient service. Rather than having to negotiate numerous stages and (difficult to cope with) codes, the telephone is answered by a friendly and competent human being. What could be better? Reviewed on: 12th January 2026

No problem setting it up, no issues during and now a...

No problem setting it up, no issues during and now about to mature Reviewed on: 12th January 2026

Pass-book based account but extremely helpful staff

Despite its being a pass-book based ISA, the identificcation checks and opening of the account were accomplished easily. The information with regard to account maturity was sent out in good time, allowing a sensible chance to review my options. The staff have always been positive and helpful. Reviewed on: 12th January 2026

Excellent service

Local branch with good counter services never long queues. Member and local residents preferential products. Easy to contact by phone. Member events.competitive interest rates Reviewed on: 12th January 2026

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