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Mansfield Building Society: Savings reviews

View other Mansfield Building Society products
4.65
Based on 1,405 reviews, last reviewed 3rd Mar 2026
351% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Sample text - this is a test to capture the journey... Sample text - this is a test to capture the journey flow, not a review Reviewed on: 3rd March 2026
AC's avatar
AC

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026
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HM
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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1405)

Review of the Mansfield Building Society, Savings:

SAVER BEWARE

1
Phone calls go unanswered. Leave a message and wait 'days' for an email response. Most unhelpful IF and when you talk to a person Reviewed on: 17th December 2024
Terry Slade's avatar
Terry Slade
Reply from Mansfield Building Society We’re sorry to hear that your experience has not been to the standard that we would typically expect. Can you call us on 01623 676350 or email us at [email protected] so that we can investigate this further for you moving forward. Response date: 23rd January 2025
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Mansfield Building Society

Changing Accounts

5
The lady I spoke was very knowledgeable and dealt with changing accounts quickly and confidently. Reviewed on: 25th September 2025
Rich 's avatar
Rich

Staff was great with my little boy

5
Staff was great with my little boy whist setting up my savings account. They made the whole experience easy. Reviewed on: 22nd September 2025
Natasha Nelson's avatar
Natasha Nelson

In branch service review

5
Service is excellent, and the staff are so friendly. Reviewed on: 22nd September 2025

Easy to open account

5
I wanted to open new account paying a higher savings rate and ws able to do this easily Reviewed on: 17th September 2025
K Mccormick's avatar
K Mccormick

Handy as part time office in town.

4
Handy as part time office in town. Helpful staff. Interest rates not so competitive this time otherwise would have renewed my 1 year ISA with Mansfield Building Society. Reviewed on: 15th September 2025
Mrs C's avatar
Mrs C

Trust Account

5
I was opening a Trust Account for the first time and Tony Harrison guided me through the process. He was very responsive and very helpful. Very impressed with the speed and quality of service thank you. Reviewed on: 15th September 2025
Caroline M's avatar
Caroline M

In branch service review

5
Everyone is helpful and friendly. Reviewed on: 15th September 2025

In branch service review

5
Nothing , amazing customer service. Reviewed on: 11th September 2025

Service very efficient and Staff very nice and helpful.

5
Service very efficient and Staff very nice and helpful. Dealt with our requirements very professionally. We were reinvesting ISA monies and very disappointed with interest rates 3.8% when at same time renewed ISAs with Nottingham and got 4.23% Reviewed on: 9th September 2025
Andrea G's avatar
Andrea G

In branch service review

5
Five star service. Diane and the team are fabulous love the service, face to face not online. Love having the pass book, traditional service is great. Reviewed on: 9th September 2025

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