Smart Money People Logo

Mansfield Building Society: Savings reviews

4.65
Based on 1,413 reviews, last reviewed 4th Mar 2026
371% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Very quick turn around and a very good interest rate. Very quick turn around and a very good interest rate. Reviewed on: 4th March 2026
A M's avatar
A M

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026
HM's avatar
HM

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1413)

Review of the Mansfield Building Society, Savings:

Great customer service.

5
Great customer service. Whenever we visit the staff have always demonstrated first rate customer skills combining a friendly welcome with good service. Have visited two branches and experienced the same high standard. Reviewed on: 8th March 2025

An odd phone call .

4
I recently sent in a passbook to transfer a expiring Cash ISA to a new 2-year one but was surprised to receive a "courtesy call" asking for details of my address and national insurance number. I gave the information then wondered if I'd been the victim of a scam. I was reassured by the fact that the caller was ringing from a Mansfield number . . . and the passbook was eventually returned, together with the new one - but still don't understand why a courtesy call should need the information required from me. Reviewed on: 16th June 2025

Transfer

5
Transferred accounts, everything went smoothly and on time. Reviewed on: 16th June 2025

Always a pleasant & friendly experience!

5
Always a very pleasant & friendly service at my Kirkby-in-Ashfield branch. Fabulous staff! Reviewed on: 16th June 2025

The time taken to do business with each department w...

3
The time taken to do business with each department was like watching paint dry Reviewed on: 16th June 2025

In branch service review

5
Lovely friendly staff always here to help. Reviewed on: 16th June 2025

In branch service review

5
Recommended by husband. Cheerful staff. Reviewed on: 16th June 2025

Helpful staff

4
Staff have always been so polite and helpful when I attend. However, I would prefer if more was available online. Reviewed on: 14th June 2025

In branch service review

5
Always happy and friendly staff. Reviewed on: 14th June 2025

In branch service review

5
Very handy, never asked to book appointment, seen straight away. Reviewed on: 13th June 2025

In branch service review

5
Helpful staff, needed a proof of balance letter and this was done quickly/efficiently. Reviewed on: 12th June 2025

Do you have a different Mansfield Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Mansfield Building Society?

    View all products