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Mansfield Building Society: Savings reviews

View other Mansfield Building Society products
4.61
Based on 1,154 reviews, last reviewed 11th Jan 2026
25% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
16%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Chesterfield office. The staff in the Chesterfield office are always cheerful, polite and helpful. Reviewed on: 11th January 2026
Anne P's avatar
Anne P

Latest lowest rating:

2

Glacially slow service You told us you were going to close our Trust account. We applied for a new account on 22 August. You sent us the new passbook on 2 December. Even all... Read more Reviewed on: 23rd December 2025
Mike Turner's avatar
Mike Turner
Visit provider site Read all reviews See your review

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1154)

Review of the Mansfield Building Society, Savings:

Mansfield could do better

2
Mansfield tend to offer lower rates than on the market and have a habit of updating issues with better rates and leaving earlier issues behind.. Staff are ok but getting through by phone in chesterfield can be an annoying problem. Reviewed on: 23rd February 2024
R. Ashgate 's avatar
R. Ashgate
Reply from Mansfield Building Society Thank you for your feedback. We do regularly review our rates to ensure we offer fair value and react to market conditions, however we’re sorry to hear that on this occasion we didn’t meet your rate expectations. Our Chesterfield branch telephone number can be answered by all branch colleagues to process customer calls as quickly and as effectively as possible. However, colleagues may sometimes be busy serving customers within the branch and/or dealing with high volumes of other enquiries. If you’re having difficulty getting through, you can either leave us a voicemail or enquire online through our website and ask for a call back at a specific time. Response date: 14th March 2024
Mansfield Building Society Logo
Mansfield Building Society

In branch service review

5
Service fantastic from Olivia, Very friendly. Reviewed on: 10th December 2025

In branch service review

5
Personal professional friendly service by Olivia. Reviewed on: 10th December 2025

In branch service review

5
Helpful, knowledgeable staff, who explain your financial options well. Reviewed on: 10th December 2025

In branch service review

5
An absolute pleasure to visit your branch and meet your kind and helpful staff. Seen Laura and Beth today. Excellent. Reviewed on: 10th December 2025

In branch service review

5
Lovely, personal service. Friendly staff. Good interest rates. Reviewed on: 9th December 2025

In branch service review

5
Excellent service, staff were so patient, listened to what I wanted and let me change my mind 4 times!. Reviewed on: 9th December 2025

In branch service review

5
Lucy amazing, All chesterfield staff were fantastic. Reviewed on: 4th December 2025

In branch service review

5
Good options, multiple branches andhelpful staff. Reviewed on: 28th November 2025

In branch service review

5
Can talk to people who want to help and with the human touch. Reviewed on: 27th November 2025

In branch service review

5
Friendly, Efficient and easy to talk to. Reviewed on: 27th November 2025

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