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Mansfield Building Society: Savings reviews

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4.60
Based on 1,135 reviews, last reviewed 24th Dec 2025
10% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
16%
See only 3 star reviews
5%
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2%
See only 1 star reviews
2%

Latest highest rating:

5

New Savings account Decided to open a next savings account to start putting aside money for a particular future purpose. Staff at Chesterfield branch explained options we... Read more Reviewed on: 24th December 2025
David A's avatar
David A

Latest lowest rating:

2

Glacially slow service You told us you were going to close our Trust account. We applied for a new account on 22 August. You sent us the new passbook on 2 December. Even all... Read more Reviewed on: 23rd December 2025
Mike Turner's avatar
Mike Turner
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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1135)

Review of the Mansfield Building Society, Savings:

Pleasant and efficient

5
Timely and effective communications and always courteous and friendly service. Good rates and attention to detail like pre paid envelopes. Reviewed on: 21st January 2025
David D's avatar
David D

In branch service review

5
The staff in branch especially Helen were very helpful. Reviewed on: 12th November 2025

In branch service review

5
I thouraly enjoeed our afternoon at the observitory with my family. Reviewed on: 12th November 2025

Frustrating

4
I find it frustrating that when I want to open a new account as I just have I have to hand in the application form and then wait till I get confirmation through the post to actually fund it causing me to have to return to branch. Reviewed on: 12th November 2025
David H's avatar
David H

renewed an ISA

4
renewed an ISA that was coming to the end of its term, we asked about putting more money into it and were told that the new ISA was expiring soon and we would only have a few days, looking at your products we could have put the money into a newer product that would have longer to add to it (and it appears to pay the same rate), we were not told this Reviewed on: 12th November 2025
Peter S's avatar
Peter S

Good customer support.

5
The customer service were very understanding, friendly and professional, made me feel at ease. Reviewed on: 11th November 2025
Sandra L's avatar
Sandra L

Staff really welcoming and helpful

5
Staff really welcoming and helpful Reviewed on: 11th November 2025
Christine K's avatar
Christine K

Staff all very helpful.

5
Staff all very helpful. Would be nice if you offered accounts that gave provisions for interest to paid as a monthly income. Reviewed on: 11th November 2025
Ian W's avatar
Ian W

ISA account

5
It was very easy and straightforward to open an ISA account with you Reviewed on: 11th November 2025
Sharon O's avatar
Sharon O

I am new and got some detailed help after my login w...

4
I am new and got some detailed help after my login wouldn't work Reviewed on: 11th November 2025
Karen S's avatar
Karen S

We came to reinvest and full paperwork out.

5
We came to reinvest and full paperwork out. Lovely staff and gave us all the info we needed Reviewed on: 11th November 2025
Tina L's avatar
Tina L

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