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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.51 (820 reviews)

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4.48

Based on 820 reviews, last reviewed 4th Feb 2025

60% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

70%

18%

Latest highest rating:

5

Found your on line staff very patient and helpful as... Found your on line staff very patient and helpful as I live a long way from Mansfield Reviewed on: 4th February 2025

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (820)

Review of the Mansfield Building Society, Savings:

Very slow and old fashioned.

Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025

Reply from Mansfield Building Society Thank you for taking the time to share your experience. We understand that savers increasingly want quicker processes and we’re working towards having improved digital platforms alongside traditional services. We understand the frustrations but please bear with us. Should you have any further concerns, please contact us on 01623 676350 or email us at [email protected] and we will be happy to investigate this further for you. Response date: 23rd January 2025

Opening New Account

Given good advice regarding savings accounts. Reviewed on: 5th November 2024

Good, but watch the Bonus end dates.

Closed a/c as rate reduced at end of 12m bonus but have another Mansfield Bonus savings account. Reviewed on: 5th November 2024

AVOID! This bank is totally set in the past.

This bank is totally set in the past. They mess about with little passbooks and still send cheques in the post. You will waste so much time with this bank and their antiquated processes and mindsets. Reviewed on: 5th November 2024

Reply from Mansfield Building Society Thank you for taking time to feedback to us. Our member’s opinions are very important to us. As a Mutual Building Society passbooks and cheques are an important part of our savings portfolio and many of our members enjoy this type of access. However we understand that some members want a quicker service and in these cases, they may benefit from our digital proposition. Please can you contact us on 01623 676 363 or email on [email protected] so we can discuss our online options with you. Response date: 6th November 2024

Great rate, but communication a bit slow.

Great rate, but could have done with more timely comms e.g. it's been 3 weeks since I sent back form, no updated passbook, but assume this survey means it's all been completed Reviewed on: 4th November 2024

Bond renewal by post.

Good administration from notice of renewal to processing and confirming maturity instructions Postal Reviewed on: 4th November 2024

Great Service

Easy to contact by phone, always friendly and helpful, things clearly and simply explained, no rush nor pressure, really appreciate being able to go into branch and open accounts via post, never pushed onto a computer/web site, not always necessary to have an appointment, good walk in service, branches warm and welcoming, it would be nice if the branches had longer opening times but I appreciate the financial implications. We attended the event at Mansfield FC - we were made to feel so valued and welcome by your staff and management - Thank you very much Reviewed on: 4th November 2024

Friendly service.

Very goods service and staff friendly and informative. Reviewed on: 4th November 2024

Range of Investments & Customer Service

There is always a good range of products available and I receive adequate and timely notification of what is available to me when an existing investment is reaching maturity. I seldom speak to anyone directly, however when I have done, the person I've been speaking to is always very polite and extremely helpul. Reviewed on: 4th November 2024

Good safe society.

Good safe society. Sadly Chesterfield opening times having been reduced, along with our move further away from Chesterfield had made our visits more inconvenient to do Reviewed on: 4th November 2024

GOOD ExPERience, thank you.

GOOD ExPERience, thank you. I closed the account due to change of interest and being able to find more elsewhere. Have another account with you and hope to have more in future. Reviewed on: 4th November 2024

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