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Mansfield Building Society: Savings reviews

View other Mansfield Building Society products
4.61
Based on 1,151 reviews, last reviewed 9th Jan 2026
16% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
16%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Support your local building society It is unusual nowadays to be able to speak to someone based in this country who speaks proper English and not a customer service department based in I... Read more Reviewed on: 9th January 2026
Barrie G's avatar
Barrie G

Latest lowest rating:

2

Glacially slow service You told us you were going to close our Trust account. We applied for a new account on 22 August. You sent us the new passbook on 2 December. Even all... Read more Reviewed on: 23rd December 2025
Mike Turner's avatar
Mike Turner
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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1151)

Review of the Mansfield Building Society, Savings:

Found your on line staff very patient and helpful as...

5
Found your on line staff very patient and helpful as I live a long way from Mansfield Reviewed on: 4th February 2025
Jean M's avatar
Jean M

In branch service review

5
Friendly, helpful and better than Lloyds. Laura and Beth was patient and very helpful. Reviewed on: 26th November 2025

In branch service review

5
Helpful , knowledgeable staff, who explain your financial options well. Reviewed on: 26th November 2025

In branch service review

5
Staff frinedly. Branch only open at certain times. Reviewed on: 20th November 2025

In branch service review

5
Knowledgeable and friendly staff and ease of opening an account. Reviewed on: 20th November 2025

Excelent personalised service.

5
Excelent personalised service. I rang with an urgent question about setting up a trust account and was called back promptly. It was great to then be able to contact Tony Harrison directly with my queries. He was very responsive and helpful - due to waiting for confirmation of a house completion date i could only give him short notice to set up the account. I really liked the very human service. Reviewed on: 14th November 2025
Jane Willdigg's avatar
Jane Willdigg

In branch service review

5
That I can come into the branch that's not online and that's local. Reviewed on: 12th November 2025

In branch service review

5
The staff in branch especially Helen were very helpful. Reviewed on: 12th November 2025

In branch service review

5
I thouraly enjoeed our afternoon at the observitory with my family. Reviewed on: 12th November 2025

Frustrating

4
I find it frustrating that when I want to open a new account as I just have I have to hand in the application form and then wait till I get confirmation through the post to actually fund it causing me to have to return to branch. Reviewed on: 12th November 2025
David H's avatar
David H

renewed an ISA

4
renewed an ISA that was coming to the end of its term, we asked about putting more money into it and were told that the new ISA was expiring soon and we would only have a few days, looking at your products we could have put the money into a newer product that would have longer to add to it (and it appears to pay the same rate), we were not told this Reviewed on: 12th November 2025
Peter S's avatar
Peter S

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