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Mansfield Building Society: Savings reviews

4.65
Based on 1,416 reviews, last reviewed 5th Mar 2026
364% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Good interest rates - competitive Good interest rates - competitive Reviewed on: 5th March 2026
Hazel C's avatar
Hazel C

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026
HM's avatar
HM

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1416)

Review of the Mansfield Building Society, Savings:

SAVER BEWARE

1
Phone calls go unanswered. Leave a message and wait 'days' for an email response. Most unhelpful IF and when you talk to a person Reviewed on: 17th December 2024
Reply from Mansfield Building Society We’re sorry to hear that your experience has not been to the standard that we would typically expect. Can you call us on 01623 676350 or email us at [email protected] so that we can investigate this further for you moving forward. Response date: 23rd January 2025
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Mansfield Building Society

First visit

5
Everything went smoothly from first enquiry to completing my application form. Reviewed on: 4th September 2024

Easy to deal with accounts by going into branch

5
Easy to deal with accounts by going into branch Reviewed on: 4th September 2024

Shock no horror!

5
Sent details of preferred transactions in post and everything carried out to the letter. In current times this must be verging on a unique experience. Certainly unexpected so a great relief that there were no chase ups or follow ups required. Thank you. Reviewed on: 3rd September 2024

Mansfield always overs good rates even when account...

5
Mansfield always overs good rates even when accounts become closed for new deposits, I prefer to invest locallyFriendly team at Mansfield helped me with my new deposits as I set up 3 new accounts Reviewed on: 2nd September 2024

Cheques are outdated!

4
my experience was great EXCEPT you will only issue me a cheque to withdraw my funds. This is archaic and has been most inconvenient to process in a timely and convenient manner. Reviewed on: 2nd September 2024

Excellent Customer Service

5
Always a pleasure to visit. The Advisers are informed on all products, friendly and polite. The environment is welcoming and tastefully furnished for 1-1 Appointments and Counter Service. Reviewed on: 2nd September 2024

Experience has been good and the assistances pol...

4
The experience has been good and the assistances polite. Reviewed on: 2nd September 2024

Very friendly and helpful.

5
Very friendly and helpful. We like to bank where there company works yo support the local community. Reviewed on: 2nd September 2024

VERY HELPFUL STAFF KEPT ME UPDATED.

5
VERY HELPFUL STAFF KEPT ME UPDATED. Reviewed on: 2nd September 2024

1st time @ Mansfield Building Society

5
Excellent service, staff very welcoming ,professional and informative. It was our 1st time at the Mansfield Building Society. Thank-you. Reviewed on: 30th August 2024

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