Write a review

Go to business site

Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.65 (1417 reviews)

View other Mansfield Building Society products

4.65

Based on 1,417 reviews, last reviewed 6th Mar 2026

366% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

5

The Mansfield Building Society The Mansfield Building Society set up a Trust fund for me when no other financial institution wanted to do it.Lucinder Anderson went the extra mile to... Read more Reviewed on: 6th March 2026

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026

Visit provider site Read all reviews See your review

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1417)

Review of the Mansfield Building Society, Savings:

SAVER BEWARE

Phone calls go unanswered. Leave a message and wait 'days' for an email response. Most unhelpful IF and when you talk to a person Reviewed on: 17th December 2024

Reply from Mansfield Building Society We’re sorry to hear that your experience has not been to the standard that we would typically expect. Can you call us on 01623 676350 or email us at [email protected] so that we can investigate this further for you moving forward. Response date: 23rd January 2025

I wanted to change my old Cash ISA to a new account...

I wanted to change my old Cash ISA to a new account giving more interest. After chatting with one of the counter team, I went home with all the relevant documentation to allow me to make a decision, plus all the forms necessary to complete the change. Couldn't have been simpler. Reviewed on: 22nd January 2024

Quick and easy

Impressed with the quick and ease of opening savings account. Reviewed on: 22nd January 2024

Polite, Friendly and Easy

Just wanted to open up a regular saver account. Ladies behind the desk made it very easy despite the busy time and were polite and friendly. Account is up and running and the deposit process was made clear and easy for me. Reviewed on: 22nd January 2024

Good straightforward banking with excellent staff w...

Good straightforward banking with excellent staff who are helpful.some things not to good when I transferred money and the sort code was Barkley's which makes you think am I doing right Reviewed on: 22nd January 2024

excellent service at the counter

excellent service at the counter Reviewed on: 22nd January 2024

I really lime the fact that they still have local br...

I really lime the fact that they still have local branches within walking distance of home. Reviewed on: 6th January 2024

Very friendly and knowegable staff.

Very friendly and knowegable staff. Reviewed on: 6th January 2024

Experience as LPA and Sole Executor

My experience was as initially acting as initially enduring power of attorney and then sole executor to a will. Reviewed on: 5th January 2024

Easy to open account and follow up excellent

Easy to open account and follow up excellent Reviewed on: 5th January 2024

A lot to be desired

On trying to open an ISA account, I received no indication that the application was going forward or had been received for over 2 weeks and trying to phone them was extremely difficult as you are put on hold and then eventually a message to say to leave your number and someone would contact you - never happened. My first response was from the previous ISA provider (who transferred the money) saying my account was closed. I then phoned again and after 3 attempts managed to get through to someone who informed me that i would be receiving a pass book in the next few days. I did eventually receive the book and on checking the amount sent from the previous provider found that it was 200 pounds short! Another arduous amount of time taken to phone again I explained to somebody the situation, and on them checking was apologised to and another pass book was sent. On top of all that I discovered that the account should have been opened 2 days before it actually was, which would have lost the interest for that period as ISA transfer interest paid must be seamless. It's a shame but you can't take anything for granted these days. Reviewed on: 11th December 2023

Reply from Mansfield Building Society Thank you for sharing your feedback and we’re sorry for the experience you received. We have made contact directly via our colleagues in Savings Support and we trust the action we’re now taking helps to resolve your complaint. Response date: 13th December 2023

Do you have a different Mansfield Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Newbury Building Society 4.89 from 8677 reviews
Savings Account
from Chime 0.00 from 0 reviews
Savings
from Central Credit Union 4.96 from 412 reviews

Want to see more from Mansfield Building Society?

Insurance
from Mansfield Building Society 5.00 from 1 reviews
Mortgages
from Mansfield Building Society 4.58 from 428 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub