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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.65 (1419 reviews)

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4.65

Based on 1,419 reviews, last reviewed 8th Mar 2026

417% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

5

I posted off my isa renewal and it was back within 1... I posted off my isa renewal and it was back within 14 days. Reviewed on: 8th March 2026

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1419)

Review of the Mansfield Building Society, Savings:

Friendly and helpful staff..

Friendly and helpful staff. For myself I’m happy with the interest rates on my savings. Well done Reviewed on: 12th January 2025

Great service.

Excellent service both on the telephone and face to face at the Chesterfield branch. Reviewed on: 18th September 2023

Competitive rates

Competitive savings rates with friendly staff who you can talk to face to face. Reviewed on: 18th September 2023

Straight forward savings account with highest rate.

Easy to set up online with reassurance of passwords in the post. Reviewed on: 18th September 2023

6% wins a willing £14K

Received email from Mansfield offering a 6% return on one year bond. Went into Chesterfield branch, received friendly greeting, cheerful and immediate attention and left with new account sorted. Could not have asked for better. Reviewed on: 18th September 2023

Savings Account

Great rates, easy to set up and excellent service Reviewed on: 18th September 2023

Always friendly.

It's always been a happy experience dealing with Mansfield Building Society. They seem to have the friendliest and most helpful staff of any banking institution and they also provide phone numbers for their local branches. The only reason I have moved my custom is that I found better interest rates elsewhere. I wish it had not been the case but you have to follow the money! I'll certainly be back if I find future Mansfield rates to be comparable to others on the market. Reviewed on: 18th September 2023

The service I received was excellent

The service I received was excellent the staff very friendly and the interest rate was good. Reviewed on: 18th September 2023

Failure to adhere to basic instructions.

I gave clear, precise, accurate instructions to close the account requesting a BACS payment of closed funds to a High Street Bank. I provided all the necessary details. What happens ? A cheque is sent instead and now that takes 5 -6 days to clear. Failure to adhere to a simple straight forward request has now caused me a lot of inconvenience and loss of interest. Reviewed on: 18th September 2023

Great and speedy customer service

I bank via the post and the process is always efficient and my request fulfilled timely by professional customer service agents. Reviewed on: 18th September 2023

Easy transfer

We were surprised to get a monthly income from our savings but more surprised how easy it was to transfer our money into the Mansfield Building Society with the great service from the staff Reviewed on: 18th September 2023

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