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Marsden Building Society: Mortgages reviews

View other Marsden Building Society products
4.64
Based on 132 reviews, last reviewed 3rd Feb 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
10%
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5%
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2%
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2%

Latest highest rating:

5

Everything about our experience has been excellent a... Everything about our experience has been excellent and straightforward and cannot fault it in any way. Reviewed on: 3rd February 2026
Patricia W's avatar
Patricia W

Latest lowest rating:

2

This was a terrible application process. This was a terrible application process. So many inaccuracies (lies even), errors on info provided by The Marden, over 4.5 months process and abysmal... Read more Reviewed on: 5th January 2026
Chris C's avatar
Chris C
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About this product

Marsden Building Society work with Mortgage Advice Bureau who have access to thousands of products from over 90 lenders.

New customers can’t apply directly for a mortgage with Marsden Building Society. If you’re an existing customer, you can use the rate switch service to apply for a new mortgage.

Marsden Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used the Marsden before, you can also leave a review and share your experience.

Marsden Building Society Mortgages reviews (132)

Review of the Marsden Building Society, Mortgages:

Mortgage review

5
Personal attention when making a phone call. Being a mortgage advisor service is key and i happen to have my own mortgage in retirement Reviewed on: 30th April 2021
Mortgage customer's avatar
Mortgage customer

Great Building Society to deal with

5
It's been a great experience, as simple as I suppose it could be to apply for a mortgage but what's more important is that we've received a great offer from them. Reviewed on: 20th May 2022
MBS Member Feedback's avatar
MBS Member Feedback

Ultra Satisfied

5
A very straightforward application experience with no "left field' demands for additional information/paperwork and a speedy process after the survey undertaken. Reviewed on: 11th May 2022
MBS Member Feedback's avatar
MBS Member Feedback

Very fast pace and competitive price.

5
Marsden make the process of obtaining a mortgage easy. Given the circumstances of being an expat, I thought the process would be difficult. Marsden made the process easy by providing clear instructions and having a great understanding of my circumstances living and working abroad. I highly recommend Marsden building society Reviewed on: 5th May 2022
MBS Member Feedback's avatar
MBS Member Feedback

Marsden Building Society Branch Review

4
It would be good to have online web access for mortgage only accounts. Plus it would be helpful to have more regular mortgage statements. Annual statements are not convenient, monthly (online) would be better, thanks. Reviewed on: 30th April 2022
Verified Member's avatar
Verified Member

Excellent service

5
We were very impressed with the attitude and efficiency of the Marsden Building Society. Their staff were approachable, helpful and responded promptly to our emails. We received regular updates during the application process too. Reviewed on: 25th April 2022
MBS Member Feedback's avatar
MBS Member Feedback

Great customer service

5
I have been impressed with The Marsden Building Society because it is easy to speak to some-one on the telephone re any concerns/questions, not something readily available these days. The website was easy to negotiate and use also, but good to have some personal service if required. Reviewed on: 4th April 2022
MBS Member Feedback's avatar
MBS Member Feedback

Excellent, excellent, excellent!

5
This building society is brilliant. The staff are always very polite and very helpful, no matter how trivial your request. I cannot fault them in any respect. So well done! Reviewed on: 1st April 2022
MBS Member Feedback's avatar
MBS Member Feedback

Kirsty Webster/Reggio case

5
the whole process was eay and straight forward well done Marsden Building Society and thank you Kirsty Reviewed on: 24th March 2022
MBS Member Feedback's avatar
MBS Member Feedback

Professional service throughout

5
Excellent service received from both fluent with a brilliant app and the Marsden very professional throughout. Thank you. Reviewed on: 18th March 2022
MBS Member Feedback's avatar
MBS Member Feedback

Excellent service

5
The Marsden Building Society provided an efficient, swift and personal service. Would definitely recommend. Reviewed on: 17th March 2022
MBS Member Feedback's avatar
MBS Member Feedback

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