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Marsden Building Society: Mortgages reviews

4.67
Based on 116 reviews, last reviewed 13th Jun 2025
85% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
10%
See only 3 star reviews
4%
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2%
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3%

Latest highest rating:

5

Prompt and efficient service. Prompt and efficient service. Competitive rates. Reviewed on: 3rd June 2025
David W's avatar
David W

Latest lowest rating:

1

Final stages of taking a holiday let mortgage with Marsden BS - most frustrating and laborious re-mortgage ever! Started the (should have been) straight forward re-mortgage four months ago. It's a very ordinary terraced house in a decent area worth £400k borr... Read more Reviewed on: 21st November 2023
Emma's avatar
Emma

About this product

Marsden Building Society Mortgages reviews (116)

Review of the Marsden Building Society, Mortgages:

Straightforward and efficient

5
Faultless convenient process to arrange new mortgage. Helpful staff, timely reply to emails. Reviewed on: 16th March 2023

We had difficulty getting a mortgage five years ago...

5
We had difficulty getting a mortgage five years ago when I was 75 years old, but the Marsden came to our rescue. Their customer service has been speedy, helpful and flexible when needed. Reviewed on: 30th January 2025

Have a fixed interest rate mortgage which is very co...

5
Have a fixed interest rate mortgage which is very competitive. Giving regular updates and notifications Reviewed on: 29th January 2025

The Marsden team give you good options.

5
The Marsden are very good at giving one to one personal customer service. Their staff remember your name and circumstances. The product offered to us was perfect for our situation and was at a good interest rate too! Reviewed on: 28th January 2025

Just the mortgage I needed.

5
Just the mortgage I needed. I'm retired and needed an interest only mortgage which very few mortgage providers offer, Reviewed on: 28th January 2025

Amazingly personal experience from start to finish o...

5
Amazingly personal experience from start to finish of applying for and then renewing mortgage products. Extremely rare in this age of automation. I spoke to and corresponded with individuals at every step who made things easy and accessible. made me feel like I was being personally supported. Reviewed on: 28th January 2025

Brilliant.

5
Brilliant. As an overseas customer these guys have been brilliant in sorting new mortgage products. Reviewed on: 27th January 2025

Mortgage application was agreed quickly.

5
Mortgage application was agreed quickly. Since taking out the mortgage 3 years ago I can always get through quickly to the right person and he /she has always been able to help me. Reviewed on: 27th January 2025

Fantastic mortgage provider and amazing team.

5
Fantastic mortgage provider and amazing team. Reviewed on: 27th January 2025

Knowledgeable and supportive people who provide outs...

5
Knowledgeable and supportive people who provide outstanding products that meet my needs Reviewed on: 27th January 2025

The underwriting team is very fast and responsive, a...

5
The underwriting team is very fast and responsive, always providing clarity on exactly what is required to progress to offer stage Reviewed on: 27th January 2025

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