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Melton Building Society: Independent Mortgage Advice reviews

Name: Independent Mortgage Advice
Rating: 4.9 (147 reviews)

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4.87

Based on 147 reviews, last reviewed 25th Jan 2026

40% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

93%

3 star

Latest highest rating:

5

Highly recommended Outstanding service. Our case wasn't straightforward and Laura was thorough and extremely helpful throughout the process. In a world where good custom... Read more Reviewed on: 25th January 2026

Latest lowest rating:

1

Uncaring and unhelpful Building Society I have my Mortgage with Melton Building Society. Recently my Wife has been diagnosed with early Dementia, she has lost her job and now left the family... Read more Reviewed on: 26th November 2025

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About this product

Melton Building Society Independent Mortgage Advice reviews (147)

Review of the Melton Building Society, Independent Mortgage Advice:

Angels Jones provided us with a five star service!

Angela Jones provided us with a five star service. Every step through our self build loan application was explained well and the process was made as simple as possible. Thank you Angela :-) Reviewed on: 6th May 2025

Reply from Melton Building Society Great feedback, thanks Sukh! Response date: 7th May 2025

Helpful advice

Angela was very professional in her attitude and advice. Reviewed on: 8th November 2021

Reply from Melton Building Society Thank you so much for your feedback - this has been passed onto the rest of the team. Response date: 9th November 2021

Excellent Service

Angela helped secure a mortgage in spite of a complicated application context Reviewed on: 22nd October 2021

Reply from Melton Building Society Thank you for taking the time to leave your feedback, I will make sure this is passed onto the Team :-) Response date: 9th November 2021

Very helpful, prompt, efficient service that produced the best mortgage.

Great and efficient service. I will use again for my next purchase and mortgage. Reviewed on: 8th October 2021

Reply from Melton Building Society Thank you so much for this feedback - I have passed this onto the rest of the team. Response date: 9th November 2021

Very helpful

Angela has been in constant communication throughout, clearly knows her stuff and has been fantastic. Reviewed on: 22nd September 2021

Reply from Melton Building Society Always nice to hear - thank you for leaving this great feedback for the Team. Response date: 23rd September 2021

Excellent Service

Laura provided great customer service. She was really knowledgeable and explained everything really well. She found me a really good mortgage deal and has been really helpful all the way through. Thank you! Reviewed on: 21st September 2021

Reply from Melton Building Society Great to hear such positive feedback. I will ensure this is passed onto Laura and the rest of the Team. Thank you. Response date: 23rd September 2021

Helpful, meticulous, patient

Our MAB adviser (Angela) has been excellent - thorough, patient, and extremely helpful throughout. She's been very responsive to what we needed, and to our preferences through the whole process. In general, she has made something that had seemed quite daunting into something ultimately quite easy for us . Of course, it's still complex, and with many steps, but she has helped each step to be fairly straightforward, and we've just gradually worked our way through them. Many thanks! Reviewed on: 17th September 2021

Reply from Melton Building Society Thank you for taking the time and trouble to leave such wonderful feedback - I will pass this onto the Team. Response date: 23rd September 2021

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Melton Building Society: Independent Mortgage Advice reviews

40% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Melton Building Society Independent Mortgage Advice reviews (147)

Angels Jones provided us with a five star service!

Helpful advice

Excellent Service

Very helpful, prompt, efficient service that produced the best mortgage.

Very helpful

Excellent Service

Helpful, meticulous, patient

Do you have a different Melton Building Society product?

Want to see more from Melton Building Society?

Financial Planning

Home Insurance

Savings

Join Smart Money People

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