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Melton Building Society: Independent Mortgage Advice reviews

4.87
Based on 145 reviews, last reviewed 26th Nov 2025
17% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

We’ve had an excellent experience with Melton Mowbray. We’ve had an excellent experience with Melton Mowbray. The service was brilliant from start to finish — smooth, effective communication and a really s... Read more Reviewed on: 24th November 2025
Rachael Hayes's avatar
Rachael Hayes

Latest lowest rating:

1

Uncaring and unhelpful Building Society I have my Mortgage with Melton Building Society. Recently my Wife has been diagnosed with early Dementia, she has lost her job and now left the family... Read more Reviewed on: 26th November 2025
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Tim B

About this product

Melton Building Society Independent Mortgage Advice reviews (145)

Review of the Melton Building Society, Independent Mortgage Advice:

Angela Jones Mortage Process Review 5*

5
Had an excellent process with Angela Jones from Melton Portage Solutions. I am a first time buyer and she explained through all the different terms, and showed me different offers available with multiple factors and offered excellent advice as to which would benefit me in the long term. Kept me updated via phone and email- would highly recommend! Reviewed on: 19th August 2024
Reply from Melton Building Society Great feedback, thanks Ben! Response date: 20th August 2024
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Melton Building Society

Angela Jones

5
Angela Jones was diligent, considerate, hard working and clearly an expert. Reviewed on: 2nd July 2024
Reply from Melton Building Society Great feedback, thanks Alan! Response date: 23rd July 2024
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Melton Building Society

Excellent service and support.

5
Angela, our broker has kept in touch, she explained and supported us in our mortgage application at every stage. We would have been lost without her. She has been excellent. Reviewed on: 1st July 2024
Reply from Melton Building Society Delighted to hear this, thanks JJ! Response date: 23rd July 2024
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Melton Building Society

Angela was fantastic during my mortgage application,...

5
Angela was fantastic during my mortgage application, taking the time to explain in detail all the query's I had. Each stage of the application was completed in a very timely manner, and I was informed regularly with updates throughout. I would recommend this friendly service to all looking for the best mortgage deals for your circumstances. Reviewed on: 20th June 2024
Reply from Melton Building Society Great to hear - thanks Reece! Response date: 21st June 2024
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Melton Building Society

Stellar Service from Melton Mortgage Solutions

5
My experience with Melton Mortgage Solutions, particularly with Laura, was exceptional. Laura's expertise and communication skills made the entire process smooth and stress-free. She kept me informed at every stage and addressed all my concerns promptly. I highly recommend Melton Mortgage Solutions, especially if you want personalized service and a hassle-free experience. Reviewed on: 13th June 2024
Reply from Melton Building Society Amazing feedback, thanks Frantisek Response date: 14th June 2024
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Melton Building Society

As a first time buyer

5
As a first time buyer I thought it would be hard to understand the process. My Broker Angela Jones was a great help and would recommend her to anyone. Reviewed on: 9th May 2024
Reply from Melton Building Society So glad we could simplify the process for you. Thanks Joe! Response date: 10th May 2024
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Melton Building Society

Adviser review

5
My advisor has always been available to get in touch with and has been very helpful in getting things done. Including being honest and letting me know my property would need more saving. Reviewed on: 23rd April 2024

Knowledgeable adviser.

5
Knowledgeable adviser. really pleasant experience. Went above and beyond. Made contact when promised. Highly recommended Reviewed on: 15th April 2024
Reply from Melton Building Society Great to hear, thanks Paul Response date: 16th April 2024
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Melton Building Society

Paul and Rosemary review

5
We found Angela Jones very helpful and very good advice we had excellent communication with Angela with a excellent speedy outcome Reviewed on: 9th April 2024
Reply from Melton Building Society Thanks Rosemary, great feedback! Response date: 10th April 2024
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Melton Building Society

Porting our mortgage to a new property

5
Wanting to port our mortgage to a new property, Angie made it the least stressful experience we have ever had dealing with an advisor. She was polite, kind, and clear with her explanations. We felt listened to and at no point did she make us feel we were asking stupid questions, or that our goals weren’t achievable. Reviewed on: 6th April 2024
Reply from Melton Building Society Great feedback, thanks Kerry! Response date: 8th April 2024
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Melton Building Society

Very Good Service - Family Buy To Let Mortgage..

5
We were looking for a buy to let mortgage for our daughter [making it a regulated buy to let]. As a bit of a non-standard product and not that easy to find with high street lenders we found Angela @ Melton Mortgage Solutions who was very thorough in looking over our requirements as well as finding us a suitable product and dealing with a few of the more complex parts of the application. From a personal perspective consider the fees we paid in doing this to be excellent value for money all round, had we tried to do this ourselves imagine it would have taken far longer, carried the risks of losing the house we had found and all the associated stress and such which goes with it. Highly recommended to anyone, but especially where the circumstances do not fit mainstream criteria. Reviewed on: 17th March 2024
Reply from Melton Building Society Great to hear, thanks Ian! Response date: 18th March 2024
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Melton Building Society

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