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Melton Building Society: Savings reviews

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4.70
Based on 2,297 reviews, last reviewed 2nd Sep 2025
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Latest highest rating:

5

Great Building Society First visit to this branch to open an account and was very impressed. I was served by Charlie who was really welcoming, very efficient and had grea... Read more Reviewed on: 14th April 2025
Eve's avatar
Eve

Latest lowest rating:

2

Be prepared to waste your time on the phone Very frustrating trying to deal with them: sent a secure message because that’s the channel I prefer because I’m busy during the day at work, yet the ... Read more Reviewed on: 2nd September 2025
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MB1988
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About this product

The Melton Building Society savings reviews can help you to find out more about life at The Melton Building Society. How easy is it to contact The Melton? And how friendly are they? Our Melton Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Melton Building Society Savings reviews (2297)

Review of the Melton Building Society, Savings:

In branch service review

5
I like the in-branch service of communicating with a person!. Reviewed on: 25th October 2024
Verified Member's avatar
Verified Member

Melton Building Society Branch Review

5
Friendly, approachable, and always willing to help. Can talk to someone very easily. Reviewed on: 18th January 2024
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Verified Member

we visited the Oakham branch today Thursday 18th Jan...

1
we visited the Oakham branch today Thursday 18th Jan and receive a very frosty customer experience. we are new customers with £10'000s of saving and wish to invest more. there was no customer in the branch and 3 cashiers available, none of them express interest in our presence. when enquiring about the 5.5% notice account the cashier did not know it had been taken out of the market, she did not offer any alternative. when i asked the manager ( the person in uniform? ) if the information on your website was accurate and reliable she just said "yes". not great at all, Reviewed on: 18th January 2024
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olivier b
Reply from Melton Building Society Thank you for your feedback. We are sorry you feel this way. Please email [email protected] as we'd like to hear about your thoughts in more detail. Thank you. Response date: 19th January 2024
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Melton Building Society

They are local.

5
They are local and I can go and speak to someone in the branch. Reviewed on: 18th January 2024
Sue Bell's avatar
Sue Bell
Reply from Melton Building Society Great to hear, thanks Sue! Response date: 19th January 2024
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Melton Building Society

Ridiculous Incessant pop-up on website

1
Unacceptable incessant pop-up on website that cannot be prevented. It is totally ridiculous to expect your website users to keep repeatedly deleting the same pop-up - one deletion should be sufficient! It appears no member of Melton Building Society's management has ever tried using the website to discover how infuriating it is. Reviewed on: 17th January 2024
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Simon
Reply from Melton Building Society Thank you for your feedback. We are sorry you feel this way. Please email [email protected] as we'd like to hear about your thoughts in more detail. Thank you. Response date: 18th January 2024
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Melton Building Society

They don't seem customer friendly.

2
They don't seem customer friendly. Would not let me open fix rate a/c, due to the trend being on a downward trajectory on fears of BoE would reduce base rate, and pulled a rate at 5.35% despite I had spoken and wanted to open one. before rate pulled. . Did not keep word. Sorry Melton Reviewed on: 17th January 2024
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Mh
Reply from Melton Building Society Thank you for your feedback. We are sorry you feel this way. Please email [email protected] as we'd like to hear about your thoughts in more detail. Thank you. Response date: 18th January 2024
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Melton Building Society

Melton Building Society Branch Review

5
Local branch, and other savings account to just put away with a better interest rates then banks. Reviewed on: 16th January 2024
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Verified Member

Melton Building Society Branch Review

5
A great, traditional Building Society. Reviewed on: 10th January 2024
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Verified Member

Melton Building Society Branch Review

5
Convenient location in Stamford. Well staffed branch. Excellent, very pleasant, knowledgeable staff. There is the ability to talk by phone direct with the branch. Better ISA rate than Nationwide. Good, prompt, professional service. Reviewed on: 8th January 2024
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Verified Member

Melton Building Society Branch Review

5
The interest rates on our savings are very good and service was excellent. Reviewed on: 6th January 2024
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Verified Member

It was so annoying using the website

1
It was so annoying using the website where it was blocked by the invitation to do a review on every time I moved from one page to another. Totally bizarre. Reviewed on: 6th January 2024
Charles W's avatar
Charles W
Reply from Melton Building Society Thank you for your feedback. We are sorry you feel this way. Please email [email protected] as we'd like to hear about your thoughts in more detail. Thank you. Response date: 8th January 2024
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Melton Building Society

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