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Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10575 reviews)

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4.86

Based on 10,575 reviews, last reviewed 23rd Jan 2026

300% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Overall, a good bank. Overall, a good bank. Office timings, staff behaviour, and facilities for kids to play and learn about finances are good. I am happy with the services... Read more Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10575)

Review of the Metro Bank, Current account:

Fabulous To Bank With

Always excellent customer service, fabulous staff in branch or on the phone, easy to contact and very helpful and patient no matter how small or large the query. I Highly recommend this bank. Reviewed on: 5th March 2021

Just every thing you need in a bank

Metro bank is everything you would need in a banking system. Just doing their best to make everyone or anyone banking with them to have the best experience all there is in a banking system. Easy to access both in store or online. Simply, a top-notch! Reviewed on: 11th April 2023

A bank that's always there for it's customers

Opening my account was very straightforward and banking either in-branch or via the banking app is easy and convenient. Reviewed on: 11th April 2023

Friendly

Friendly little bank very helpful staff Reviewed on: 11th April 2023

The stuff I love about metro bank

Metro Bank is a highly rated bank that has received numerous positive reviews from its customers. They are known for their exceptional customer service and innovative banking solutions. If you're looking for a current account that is user-friendly, efficient, and reliable, Metro Bank may be the perfect choice for you. One of the standout features of Metro Bank is their commitment to customer service. They understand that banking can be a complex process, and their staff are always ready to help with any questions or concerns you may have. Their branches are open seven days a week, making it easy for you to get the assistance you need when you need it. In terms of their current account, Metro Bank offers a range of benefits that make managing your money simple and stress-free. Their mobile app is intuitive and easy to use, allowing you to check your balance, make transfers, and pay bills with just a few taps. You can also set up alerts to keep you informed of any important account activity. Metro Bank is also known for their innovative approach to banking. They were the first bank in the UK to offer coin-counting machines in their branches, making it easy for you to deposit loose change. They also offer instant debit card printing, which means you can walk out of a branch with a new debit card in hand. Overall, Metro Bank is a top-rated bank that offers excellent customer service and innovative banking solutions. If you're looking for a current account that is user-friendly and reliable, Metro Bank may be the perfect choice for you. Reviewed on: 11th April 2023

Very helpful staff and always approaching

The staff at metro bank are always welcoming with smile and positive attitude towards the customers. They are very supportive Reviewed on: 11th April 2023

A good service.

I opened an account very easy online. The app is very simple and clear. I recommend this bank. Reviewed on: 11th April 2023

Would recommend metro bank.

Excellent opening hours. Staff very helpful. Online banking easy to use. Reviewed on: 11th April 2023

Metro Bank

Very good customer service, website Is easy to use and they always get things sorted. Been with them for more than 8 years and I've never had to complain once. It's been a pleasure banking with them. 10stars for me Reviewed on: 10th April 2023

The Best!

If ever I have an issue with my card & need something on the fly, they get it done same day! Reviewed on: 10th April 2023

Ten out of ten.

Ease of use, correct cards given, always friendly service and online banking is easy. Reviewed on: 10th April 2023

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