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Metro Bank: Current Account reviews

4.88
Based on 10,560 reviews, last reviewed 11th Jan 2025
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy sign up and easy to set up new savings. Easy sign up and easy to set up new savings. Good app. Looks good going forward. Reviewed on: 11th January 2025
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Alfred G

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025
BM's avatar
BM

About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10560)

Review of the Metro Bank, Current Account:

Reported fraud activity already 4th time with differ...

1
Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if it's my fault that I allow them , it's so much fraud going on and bank does nothing to stop the transactions or reverse them Reviewed on: 7th January 2025

Metrobank have never disappointed me or my friends

5
Year in year out effortless banking, awesome 7 day a week branch service (useful for on the spot card replacement or depositing cash), ongoing ease of online or telephone banking. I hugely recommend J Van der Merwe Reviewed on: 6th April 2023

great staff always helpful

5
great bank so easy to deal with staff friendly and helpful nothing is too much trouble Reviewed on: 6th April 2023

Good enough

4
Very well mannered staff and good customer service Reviewed on: 6th April 2023

Best experience with Metro

5
The best thing about Metro is they are always open after 5 pm not like others , every time when you want cash they always have it for you Reviewed on: 6th April 2023

Easy to set up

5
Account easier to set up than any other I've tried. Not overcomplicated and they, unlike most other banks, do not bombard you with ads for financial "products" of absolutely no interest. Reviewed on: 6th April 2023

Excellent Service

5
Everything I could hope for, my problems all sorted out and new account created,. Thanks to Mike for the efficient and friendly service. Reviewed on: 6th April 2023

Perfect bank for everyone

5
Not only professional, friendly and helpful but open 7 days a week , which is very helpful if you work Monday to Friday. Reviewed on: 6th April 2023

Fastest account creation

5
I was impressed with the speedy reaction of the CSRs at the store in Holborn Reviewed on: 6th April 2023

Great bank current account option

5
Very good, fast and friendly customer service. Nice when you travel as you always have a great exchange rate respect to competitors Reviewed on: 6th April 2023

Just wow!

5
I am visually impaired & the customer service at Metro bank is warm, friendly, no long waiting for anything! Card printing in branch, always open! Banking app is easy,, even for visually impaired. Not a bad word to say! Ok, my 8 year old loves the money counting for kids! Loves going in there! Reviewed on: 6th April 2023

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