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Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Reported fraud activity already 4th time with differ...

Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if it's my fault that I allow them , it's so much fraud going on and bank does nothing to stop the transactions or reverse them Reviewed on: 7th January 2025

impressive progressive and loyal

it was the only bank when I entered in uk I come to know from my family friends and it was just few minutes procedure easy effective and loyal Bank I will continue to have my all possible savings will be in this bank Reviewed on: 6th April 2023

The best bank

I can say that metro bank is one the best bank I ever see in my entire life. I would recommend metro bank to as many people as I can. I can’t explain enough words about metro bank it really worth more than I think. I love being customer of metro bank Reviewed on: 6th April 2023

Miss

Very good gamers in the business platform Reviewed on: 6th April 2023

Best Service

The Metro Bank is the only Bank accessible seven days week when I as a customer can speak to a human for advice. What a JOY! Reviewed on: 6th April 2023

Good bank

Good customer service so for I really happy with metro bank Reviewed on: 6th April 2023

Best bank service

Every time I have been to metro All agent a friendly happy to help go abate and beyond consistent every time best thing I did is have a metro account. Thank Reviewed on: 6th April 2023

Banking efficiency and accessibility.

Since I changed to metro bank I have had nothing but good and helpful friendly service. Reviewed on: 6th April 2023

Fantastic and friendly bank

Very friendly , I have an account here Reviewed on: 6th April 2023

Amazing Bank to use

This bank is a very good bank to use and I would highly recommend it to anyone. All the members of staff are friendly and display good communication and really make me feel comfortable. Their customer service is amazing and top tier. Reviewed on: 6th April 2023

Metrobank have never disappointed me or my friends

Year in year out effortless banking, awesome 7 day a week branch service (useful for on the spot card replacement or depositing cash), ongoing ease of online or telephone banking. I hugely recommend J Van der Merwe Reviewed on: 6th April 2023

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