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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10580)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Amazing Service

Always good to know Metro take care their customer. Reviewed on: 10th March 2023

Amazing service and company

They helped and handled my query amazingly, also not being the greatest with words they simplified it for me and went through everything with me. All round great bank and very glad I joined :) Reviewed on: 10th March 2023

Best bank by a country mile

Fantastic customer service and friendly staff and opening hours that suit me ! Reviewed on: 10th March 2023

Current account great

Always quick in bank and online too Reviewed on: 10th March 2023

Metro account

I love my metro account,its easy and convenient online banking is ideal for my needs Reviewed on: 10th March 2023

Amazing bank

I have already recommended metro bank to 3 of my friends and they have all all had good experiences. It is fast and easy to set up and safe. When calling for customer service there as never been I time that I had a bad call. All the operators have all been welcoming and helpful with resolving the issue. Reviewed on: 10th March 2023

Good

Good bank account easy to use fast reliable Reviewed on: 10th March 2023

Excellent service

Friendly service and all round excellence Reviewed on: 10th March 2023

brilliant

something was wrong with my card and i went to the store and get it replace right away Reviewed on: 10th March 2023

Always helpful

The staff are always friendly helpful and knowledgeable Reviewed on: 10th March 2023

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