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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Metro account

I love my metro account,its easy and convenient online banking is ideal for my needs Reviewed on: 10th March 2023

Amazing bank

I have already recommended metro bank to 3 of my friends and they have all all had good experiences. It is fast and easy to set up and safe. When calling for customer service there as never been I time that I had a bad call. All the operators have all been welcoming and helpful with resolving the issue. Reviewed on: 10th March 2023

Good

Good bank account easy to use fast reliable Reviewed on: 10th March 2023

Excellent service

Friendly service and all round excellence Reviewed on: 10th March 2023

brilliant

something was wrong with my card and i went to the store and get it replace right away Reviewed on: 10th March 2023

Always helpful

The staff are always friendly helpful and knowledgeable Reviewed on: 10th March 2023

Metro deserves to be rated the best British Bank

I have had the best banking experience since I joined Metro Bank, way back when. The staff are friendly, courteous, helpful and nothing is ever too much trouble. I have used online banking which at times can be a bit of a stretch, being of the older generation, but I have managed very well. At times I have called on Customer Services who have provided all the help I need, professionally but without me feeling totally inadequate. Whenever I need to speak to someone at the bank, it is open. It is almost as if it operates 24/7. How fortunate we are to have such an efficient, accessible service available. We have much to be grateful for. I appreciate and commend the marvellous Metro Team. Reviewed on: 10th March 2023

Mr. Tihomir Petrov

Best bank ever , they ready to help anytime ,and their costumer service is outstanding ,plus their rates are better than the rest . Reviewed on: 10th March 2023

Best bank ever

When I say the best I mean it, everytime I went to metro bank the customer service was always perfect. The app is so easy and makes my life so much easier, I’ve recommended to all my friends to make an account at metro bank because of how quick it is and how the employees recommended which accounts are better. I really do love banking with metro bank. Reviewed on: 10th March 2023

Efficient, Friendly, Top Quality

Every time I have needed to go into store regarding my account, I have received amazing service from friendly and polite staff. Thank you to all at the Aylesbury branch Reviewed on: 10th March 2023

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