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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

So easy

What great service other bank you have to wait 7 to 10 days for your card but this bank amaing you just go in and they print your card and you pin no waiting no messing about exllent Reviewed on: 10th March 2023

Bank staff

Staff go out of their way to e helpful.. Reviewed on: 10th March 2023

Very friendly staff. Banking system very fast and reliable yes I would recommend you to friends

Best staff service. Very fast banking system and reliable yes I would recommend metro bank to friends and family thanks Reviewed on: 10th March 2023

It's there when you need it Most

Metro Bank now leads the field when it comes to the emphasis placed on meeting customer expectations and needs. Reviewed on: 10th March 2023

Best bank service around

Excellent service always there for you. Reviewed on: 10th March 2023

A bank that makes you happy

Fantastic friendly staff. Greet you with a smile. Always willing to help. Can’t ask for more - even telephone banking is good Reviewed on: 10th March 2023

Best bank for me

Work at every day my current and company account be on metro bank everything is be a perfect Reviewed on: 10th March 2023

The best for customer service

No other bank comes close to Metro for customer service, they really care and always go the extra mile. Reviewed on: 10th March 2023

Fantastic customer service

The most helpful bank I have ever had in store and on the phone open 7 days a week so I don’t need to take time off work to go in Reviewed on: 10th March 2023

I'm happy

I am very satisfied with products and services of Metro Bank! Reviewed on: 10th March 2023

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