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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10580)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Brilliant

Love the idea of your branches being open on a Sunday, should I need to come in. You also have a coin counting machine that does not claim 10% for the privilege of counting my money. Good customer service, either in bank or online. I love this bank. Reviewed on: 10th March 2023

Easy and straightforward to open account

But a bit more complicated to make deposits Reviewed on: 10th March 2023

Customer Support

When my account was scammed Metro bank untook a detailed investigation when they finished they refunded my the full sum. Reviewed on: 10th March 2023

So easy

What great service other bank you have to wait 7 to 10 days for your card but this bank amaing you just go in and they print your card and you pin no waiting no messing about exllent Reviewed on: 10th March 2023

Bank staff

Staff go out of their way to e helpful.. Reviewed on: 10th March 2023

Very friendly staff. Banking system very fast and reliable yes I would recommend you to friends

Best staff service. Very fast banking system and reliable yes I would recommend metro bank to friends and family thanks Reviewed on: 10th March 2023

It's there when you need it Most

Metro Bank now leads the field when it comes to the emphasis placed on meeting customer expectations and needs. Reviewed on: 10th March 2023

Best bank service around

Excellent service always there for you. Reviewed on: 10th March 2023

A bank that makes you happy

Fantastic friendly staff. Greet you with a smile. Always willing to help. Can’t ask for more - even telephone banking is good Reviewed on: 10th March 2023

Best bank for me

Work at every day my current and company account be on metro bank everything is be a perfect Reviewed on: 10th March 2023

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