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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Fab bank

Having branches open 7 days a week and till later at night is such a bonus for Metro customers. Staff are always friendly and helpful, nothing is a problem. All other products are competitive with other banks. Reviewed on: 10th March 2023

Good service but could be better

Good service from the branches but telephone customer service needs to improve. Reviewed on: 10th March 2023

Lovely service

I always feel welcome at Metro. Its staff are very friendly. Reviewed on: 10th March 2023

The best

They look after you very helpful and quick service Reviewed on: 10th March 2023

Good service

professional service in every area of banking fast and efficient service nice and friendly atmosphere Reviewed on: 10th March 2023

Excellent customer service

Customer service all helpful and will listen carefully to whatever you have to say and the opening hours help customers you are working during the week and are only free to visit the bank at weekends. Reviewed on: 10th March 2023

Best bank

One of the best banking service in the UK with very good customer service. Reviewed on: 10th March 2023

The People Bank

Uncomplicated to set up, easy to use and straightforward to maintain. Very friendly staff. Reviewed on: 10th March 2023

Pleased to be Metro's customer

Enjoyable online banking experience with Metro. Efficiency and effectiveness all the way. Reviewed on: 10th March 2023

Best bank around

Best bank around, I loose my card regularly I can just go in store and print off a new one straight away. Nice easy communication Reviewed on: 10th March 2023

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