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Metro Bank: Current account reviews

4.79
Based on 10,580 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10580)

Review of the Metro Bank, Current account:

Current account.

5
They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

VERY CONVENIENT

5
Top quality service, better than all banks Reviewed on: 10th March 2023

Really good

5
The best bank for me, I have never had a complaint, they are helpful. Reviewed on: 10th March 2023

Good service 7 days a week

5
Nice friendly service i can use it weekend very good service Reviewed on: 10th March 2023

Innovative & for the people

5
I absolutely love Metro Bank since banking with them mid last year. The app is easy, appealing and colourful, and visiting the bank is always a personal and welcoming experience. They have great benefits and truly serve the communities which is hard to find amongst banks. Metro Bank are really standing out and deserve to win! Reviewed on: 10th March 2023

Easy excess

4
It had been extremaly easy to have open account and do national and international transections with Metro bank Undoubtedly the best Reviewed on: 10th March 2023

the bank is people friendly.

5
I have been in this bank for a long time. i never had problems. Reviewed on: 10th March 2023

Metro Top Bank

5
Metro Bank has excellent customer service, the staff are so helpful and polite. All my transactions go well. Reviewed on: 10th March 2023

Easy to use

5
Convenient bank which provides great service Reviewed on: 10th March 2023

best bank in uk

5
real people not machines is a big plus to older customers like myself . well done metro. Reviewed on: 10th March 2023

Excellent bank

5
Using metro bank is very easy and structured well when trying to navigate online. As far as banking in person it is also very easy. Sometimes wait times can be a while but I like the fact they take your number and call when they’re ready so you’re not waiting in the bank the whole time which is very helpful. Reviewed on: 10th March 2023

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