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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Customer service

When I went to the bank for queries about my current account and some extra benefits, they helped me with a lot of information. Great experience Reviewed on: 10th March 2023

The best experience

Very quick open an account online.. best experience Reviewed on: 10th March 2023

Top service by staff

Staff is very helpful and polite. I am very the service provided so far Reviewed on: 10th March 2023

Weekend availability

Its super easy banking,works with my work schedule,weekends holidays..banking app is amazing ,notifications, insights ,all accounts in one place . Reviewed on: 10th March 2023

Good service

Always had good experience in regards to my account. Reviewed on: 10th March 2023

Excellent bank

Service is great, many branches across London. Highly recommended. Reviewed on: 10th March 2023

Friendly, fast and functional

Massed a current account will no fees for spending abroad for a long holiday. I was able to set up a card and get it printed in branch same day the account was up and running and all the staff were so helpful in making it happen. Now us the card as my day to day spending card because it is so easy to put my money on. Reviewed on: 10th March 2023

Very helpful staff

Always get through very speedily and very friendly staff Reviewed on: 10th March 2023

Best service

Love metro always someone there to greet you and drive through banking is amazing if your in pain but need to pop to bank no need to leave car and walk why nobody have thought of this sooner it's amazing if you have mobility issues love my bank Reviewed on: 10th March 2023

Excellent Service

Always nice to be able to go in a bank and there's staff there to serve / help you. Much appreciated. Reviewed on: 10th March 2023

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