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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10580)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Security

I feel very secure banking with Metro Bank Reviewed on: 10th March 2023

Straightforward

Simple easy to use, never had any complications, sets the standard compared to other banks Reviewed on: 10th March 2023

Always available to serve

I’ve only had a few times over a few years I’d needed specific assistance and have always been able to get immediate contact via open branch or out of hours on the telephone, well done team ! Reviewed on: 10th March 2023

good service, i will recommend

good service, i will recommend. good service, i will recommend. Reviewed on: 10th March 2023

Metro Bank is a great bank

7 days opening is the best and more convenience to customer. I am Hongkonger and English is poor, especially us the listening. So I am happy can go to the their Ashford branch and communicate with them face to face . They are very nice and pay great patience to understand what I say and solve my question quickly. Besides, their hotline is more easy to be connected,. Usually, someone will pick up within 10 min. This is very wonderful and lovely experience. It is because I have experienced with other famous bank's hotline, I need to wait someone pick up my phone more than 30 min by average. Reviewed on: 10th March 2023

Great service

Metro Bank is a powerful and highly effective bank, reliable anf offers great and fast services to the customers Reviewed on: 10th March 2023

Great to bank with Metro Bank.

Very good knowledgeable staffing and very helpful too. Reviewed on: 10th March 2023

highly recommended

I am very satisfied with the service provided by Metrobank, I have not had any incidents so far. Reviewed on: 10th March 2023

Good

Very good job the best bank ever Reviewed on: 10th March 2023

Great customer care and services

Respect for customer Prompt services Great competitive products Reviewed on: 10th March 2023

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