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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Excellent

This is one of the best bank ever in england Reviewed on: 10th March 2023

Joyful experience

Great staff,flexible,always attentive,and amazingly organised as far department wise . Fast service ,and great approach to customer satisfaction Reviewed on: 10th March 2023

Magnificent service

Metro bank have great customer service Reviewed on: 10th March 2023

Excellent service

Can only but suggest to all of you. Never had problems with them. Very friendly customer service and support Reviewed on: 10th March 2023

Brilliant service

Always welcomed in the bank with a friendly smile and attitude. Very efficient staff Reviewed on: 10th March 2023

Fantastic

Easy access for whole week facilities Reviewed on: 10th March 2023

Great bank, exceptional service

We moved to this bank from HSBC because Metro offer such good customer service and flexibility of access. Friendly, courteous and knowledgeable staff always willing to assist. Reviewed on: 10th March 2023

Best Bank I have ever known

Love the opening hours, gives me a chance to visit the bank, when all others bank are already closed . My dog is welcome to come in and is always treated as a boss Reviewed on: 10th March 2023

Great customer service!

Never have to wait in queue's over the phone. Straight forward and great staff.... Reviewed on: 10th March 2023

Efficient, convenient banking

Opening times are fantastic, service is exemplary and generally convenient banking when I need it. Reviewed on: 10th March 2023

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