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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Service

I love everything about this bank . Reviewed on: 11th March 2023

Great service

Staffs are friendly, knowlegable and willing to support Reviewed on: 10th March 2023

Best Bank

Very helpful to customers , quick service and very helpful people in the organisation Reviewed on: 10th March 2023

Fits like a glove

The bank offers services that exactly meet day to day requirements. Very responsive to requests, highly available both walk-in, on-line, and on the phone. Always happy to help, and i always have my requests and issues sorted. Reviewed on: 10th March 2023

Good banking experience

Good customer services and banking experience Reviewed on: 10th March 2023

Great modern banking at its best.

ALWAYS BEEN GOOD TO BANK WITH, WITH GOOD AVAILABILTY OF PRODUCTS Reviewed on: 10th March 2023

Excellent service offered, so far.

Whenever I entered the bank, there was always a staff member to receive. I've been banking in the UK for 35 years, but never received the one-to-one service I experienced at MB. There was always a staff member to receive me wit respect and acted with due diligence. On many occasions I was seen without an appointment. The space on entry allowed customers to move freely and stand at a space good in Covid time. I think the MB pay attention to health and safety. The reception area looks modern and appealing to the eyes. Reviewed on: 10th March 2023

Best banking experience in the U.K.

I can now visit the branch any day including evenings and the weekends to do my everyday banking. Any problems or issues are resolved straight away in the branch there and then. I do not need to be over the phone for hours and waste my time. Thank you Metro Reviewed on: 10th March 2023

Always there when I need them

I don't have to wait around, open early til late, able to print out a new card, always helpful. Every thing I could wish for. Reviewed on: 10th March 2023

great service

the customer service here is always super friendly and helpful Reviewed on: 10th March 2023

So good

I like Metro bank because The app is easy for everyoane Reviewed on: 10th March 2023

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