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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Service

I love everything about this bank . Reviewed on: 11th March 2023

Great service

Opened my account a few months ago very easy to sort out did it all on line then popped into the branch on the weekend to collect my card very helpful friendly staff always happy to help you Reviewed on: 10th March 2023

Best banking experience ever

I was immediately welcomed at the wolverhampton branch and I will never forget it! They helped me set up my account and I really liked that they weren't just interested in that, they had a genuine interest in me as a person. The card was also printed the same day which was really helpful for me. Highly recommend it to everyone looking for a new banking service and I have recommended it to family Reviewed on: 10th March 2023

Easy

Very easy and convenient to deal with 7 days a week Reviewed on: 10th March 2023

Amazing service

Always dealt with swiftly and efficiently Reviewed on: 10th March 2023

Excellent Customer Service

The most versatile and accessible bank in the high street Reviewed on: 10th March 2023

Trustworthy and Helpful for international students

I was new in U.K and Metro bank helped me in opening a bank account. The staff is very polite and helpfull Reviewed on: 10th March 2023

My online app

Everytime I go to the branch staff always helpful and good listener good communication and sort out my problem issue on my app Reviewed on: 10th March 2023

thank you

the ease of accessibility especially for people not using on line banking Reviewed on: 10th March 2023

Metro bank is unmatched.

A bank that cannot be challenged in term of hours of opening and commitment towards its customers. Reviewed on: 10th March 2023

Outstanding bank.

I’ve been with many other banks before and always been spoken to awful and was never able to do everything metro is. I have had so much help with my metro account and I would never go to anyone else. Outstanding bank and lovely people! Always great customer service support aswell! Reviewed on: 10th March 2023

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