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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Service

I love everything about this bank . Reviewed on: 11th March 2023

The easiest and the best

Easy to access and pay. I really recommend people to use metro bank Reviewed on: 10th March 2023

best service

Never any hiccups in any of the services. Reviewed on: 10th March 2023

Brilliant customer service

Best bank brilliant customer service excellent security when getting through on the phone Reviewed on: 10th March 2023

Amazing bank statements and online banking

Metro online banking is so simple to use and the bank statements are so easy to read. Never had an issue with my accounts and if I ever need any help the staff in the store I've have been is have always been so respectful and helpful towards me. Can never fault any of their services Reviewed on: 10th March 2023

Different from the the rest

My experience from metro bank absolutely outstanding their customer service absolutely superb they move fast. If there’s any issues with my card it’s easy to phone them and get get the problem solved I’ve been with them for 3 plus years and it’s absolutely amazing Reviewed on: 10th March 2023

Very good

Its best customer service i had in the bank Reviewed on: 10th March 2023

Just amazing

They are a very helpful and excellent bank. I have never had any problems doing what I need to do. What more can you ask for. I would recommend them to anyone who would ask. It's the little things. Like when I opened my account, there was no waiting for my bank card to arrive in the post, as it was printed there and then at the branch. I don't know any other bank that does that. Reviewed on: 10th March 2023

Petfect banking.

The way i'm treated as a customer is how all banks should be. I'm offered coffee when I walk through the door and treated like a valuable customer. Other banks could learn a lot from Metro. I no longer bank with anyone else. The only bank I am aware of that can supply you with a new card while you wait, usually 10 minutes. Flawless service. Reviewed on: 10th March 2023

Excellent banking

In metro bank branch, they are very quick to see you and good advice when you need them. Reviewed on: 10th March 2023

Excellent customer service

Great to be zble to go into a branch and speak to a person who you feel actually want yo help you Reviewed on: 10th March 2023

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