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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Service

I love everything about this bank . Reviewed on: 11th March 2023

Easy account set up

I have been with Metro Bank for a while and I am happy with their service and their opening hours. It was so easy to set up my current account at the branch and I got my bank card immediately. Metro Bank is efficient in compare to other Banks and I am very happy that they have many branches where I can walk in and do my business face to face if I wanted to do. The staff are friendly and welcoming. Please keep up the good work Reviewed on: 10th March 2023

Old fashion banking

Love it that it’s always open not like other banks closing at 3pm Reviewed on: 10th March 2023

Already do recommend to friends

Metro Bank are paving the way for how banks should look and operate. Opening hours to suit working people. Friendly staff with a warm and open look to their buildings. All of this with exceptional service both in branch and online and an easy to use banking app. I am not sure they can improve on perfection! My partner also has an account and we’ve just opened a young savers account for my daughter. Can’t rate them highly enough. Reviewed on: 10th March 2023

Very good service

App works best. In branch always helpful and also over the phone Reviewed on: 10th March 2023

Nice bank

The team was very polite and helpful. They open an account very quickly. The app is easy to use. Reviewed on: 10th March 2023

Amazingly good

I was sceptical to open due to the fact I’ve banned with the so called main banks since a teenager. Using metro bank is so easy and only took a few minutes to open. Definitely recommend by me and already recommended to many people. Reviewed on: 10th March 2023

Good bank

Its easy to contact customer service and get good service Reviewed on: 10th March 2023

Very good service

The way you can control your online banking helps me to keep on top of my budget every month where I put in extra and a good rate for savings to help budget into the future. Reviewed on: 10th March 2023

Great personal service

When you enter a branch your made to feel welcomed and kept informed how long you will be to get seen by a customer service representative and they listen to your questions and answer with confidence and if they don’t they will find out for you and you can feel confident that your account is safe and they always finish the conversation with. Politeness Reviewed on: 10th March 2023

My experience with Metro Bank, Hounslow branch has been great and very efficient. I am happy to be a customer and I look forward to further my good experience.

It's been great to be a customer with Metro Bank. They provide a great customer experience and the process of opening an account is very efficient. The staff have provided good support whenever required. I wish them every Success. Reviewed on: 10th March 2023

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Metro Bank: Current account reviews

100% decrease in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Metro Bank Current account reviews (10579)

Service

Easy account set up

Old fashion banking

Already do recommend to friends

Very good service

Nice bank

Amazingly good

Good bank

Very good service

Great personal service

My experience with Metro Bank, Hounslow branch has been great and very efficient. I am happy to be a customer and I look forward to further my good experience.

Do you have a different Metro Bank product?

Want to see more from Metro Bank?

Young Saver

Instant access savings

Business banking

Join Smart Money People

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