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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Executive Experience

I relocated to the new county and needed to get myself a new bank account. With no traceable track record or credit profile in the UK I was not sure that I would be afforded the banking account that I requested. But I was greeted ever so warmly on entry and treated like royalty and in a few short moments I was a holder of a current account and was advised on how best to move on and reassured that whenever I need help they were there for me, this has been the case in many an occasion. the best choice I made was walking into their banking hall on that day. Reviewed on: 10th March 2023

Great bank great service great people

polite helpful and quick service Reviewed on: 10th March 2023

You ar the best

Is very good the bank account i see Reviewed on: 10th March 2023

Good service

I am very happy with Metro Bank service received. Reviewed on: 10th March 2023

Good customer service

Metro bank is very customer friendly and is quick to help you with any issues you have. Reviewed on: 10th March 2023

Helpfull

Arrived near closing time but they still made time to sort my app out Reviewed on: 10th March 2023

Easy to use accessible good app services

Easy to use accessible good app services Reviewed on: 10th March 2023

Cool

Cool bank best thank you so much for everything you do Reviewed on: 10th March 2023

satisfactory service overall

very happy with the service oveall Reviewed on: 10th March 2023

Excellent

So far it’s wonderful to have a bank account with metro bank Reviewed on: 10th March 2023

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