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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Open an account

To open my current account was so easy and customer friendly, with prompt responses from Metro banking. The app is perfect for my needs. Well done Metro Reviewed on: 10th March 2023

5 star

5 star all over I am very happy they service Reviewed on: 10th March 2023

Effectiveness

Great indeed in effectiveness and customer care and services, responsiveness Reviewed on: 10th March 2023

Very straightforward dealing with them!

I have used Metrobank and happy with their quality of service. Reviewed on: 10th March 2023

No hassle bank

I wanted to update my junior bank to a senior one in branch and it was done in under 20 mins with no hassle. I can now transfer money to a savings account to save for university :) Reviewed on: 10th March 2023

Best bank

So so helpful in branch and open longer hours than other banks Reviewed on: 10th March 2023

Very helpful staff all the time and sort out quick and easy way when any problem

Good service overall and very helpful staff all time whenever need help ready one thing speacially very nice Bank and good service so i recommend Reviewed on: 10th March 2023

Friendly service

Metro Bank is much more accessible because of its hours of being open than others banks. The service is always friendly. Reviewed on: 10th March 2023

All rounder

Great customer service, fast and efficient with compassion to help and fulfill their customers needs. Reviewed on: 10th March 2023

Best bank in town

Love the bank best bank ever did a lot for me Reviewed on: 10th March 2023

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