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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Very straightforward dealing with them!

I have used Metrobank and happy with their quality of service. Reviewed on: 10th March 2023

No hassle bank

I wanted to update my junior bank to a senior one in branch and it was done in under 20 mins with no hassle. I can now transfer money to a savings account to save for university :) Reviewed on: 10th March 2023

Best bank

So so helpful in branch and open longer hours than other banks Reviewed on: 10th March 2023

Very helpful staff all the time and sort out quick and easy way when any problem

Good service overall and very helpful staff all time whenever need help ready one thing speacially very nice Bank and good service so i recommend Reviewed on: 10th March 2023

Friendly service

Metro Bank is much more accessible because of its hours of being open than others banks. The service is always friendly. Reviewed on: 10th March 2023

All rounder

Great customer service, fast and efficient with compassion to help and fulfill their customers needs. Reviewed on: 10th March 2023

Best bank in town

Love the bank best bank ever did a lot for me Reviewed on: 10th March 2023

Perfect

I've even opened an account for my 16 Yr old son with Metrobank. That's how much I love their service. Reviewed on: 10th March 2023

Amazing customer service and quick responses

I recently had to have my address changed and title of my name changed, the staff at metro did it in 15 minutes and issued me with new card as well at the same time. As I bank with others as well, I had to wait at least 48 hours before I can even order statements with my new name. Reviewed on: 10th March 2023

Great service

Everytime I have had a request from them or a problem my side that I needed sorting out they were always quick to help while I was there and was never to much for them to make sure I was all sorted before leaving. Very friendly and helpful staff aswell. First bank account and only bank account as I have no need to go anywhere else. Reviewed on: 10th March 2023

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