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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Maybe one of the best

Is open every day Which make the difference!! Reviewed on: 3rd April 2023

It's good service friendly

Good service for the all thanks and best wishes for all Reviewed on: 4th April 2023

Bank on Metro for best banking

Great staff, opening hours are very convenient , the only bank that is expanding while all the others are contracting.The branches have a very welcoming appeal, customer friendly. Reviewed on: 4th April 2023

Best bank in uk

They have time for customers No bank working on Sunday but Metro every Sunday doors are open . One in town Reviewed on: 4th April 2023

Metro bank is quite lovely

I have been with Metro bank for 9 years now. I haven't even had a single thought of switching to a new bank. They are fast, very sweet, they listen well, attentive and hard working. Reviewed on: 4th April 2023

Happy smiles

Metro bank have always had super amazing customer service. Always smiling staff who are happy to help making you feel very welcome and wanting to go back to visit again. Reviewed on: 4th April 2023

Best bank

Most convenient bank of all and always makes you feel cared for. Reviewed on: 4th April 2023

Still can't use my bank account

I would like to vote that Metro Bank are the worst bank ever I can't even access my money because I haven't given them physical ID I am to visit my local branch they advise I live in Norfolk and my nearest branch is in Essex! The world lately just seems to be going mad what nutter nominated this clown bank? Reviewed on: 4th April 2023

Good

Metro bank is easy to use and doesn’t charge any fee’s for using card in Europe Reviewed on: 4th April 2023

Go to bank

Great bank, my go to definitely, always good customer service Reviewed on: 4th April 2023

Modern friendly

Opened account online no problem card came promptly very happy with the account Reviewed on: 4th April 2023

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