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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Good bank

8 years ongoing with metro. It's a good bank Reviewed on: 10th March 2023

Excellent

Seamless and efficient service every time Reviewed on: 10th March 2023

Veri good

I have a very good opinion about your services and you have a very kind and organized staff Reviewed on: 10th March 2023

Always helpful

Whenever you visit the staff are always helpful and resolve any issues straight away. Reviewed on: 10th March 2023

BEST SERVICE

A few months ago I had to change my debit card and I had to do it fast due to a trip. I had my new card the same day in no time!!!! No way I could have it in another bank so fast. Reviewed on: 10th March 2023

It's not about the features, it's about the service

Many banks have sophisticated products, with bells and whistles and lots of stuff I don't want or need. If only their service would match the fancy products. At Metro it's all about the service and that's what makes me a happy customer. Reviewed on: 10th March 2023

Easy, safe and helpful

Very fast response costumer service and safe Reviewed on: 10th March 2023

Great customer

5 star service the best in the UK Reviewed on: 10th March 2023

Find Metro most helpful

When I was down and out, had no job,wanted to open a bank account, found Metro staff most understanding. Very helpful. Reviewed on: 10th March 2023

Great Bank

Easy to set up and easy to manage multiple accounts through the app Reviewed on: 10th March 2023

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