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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Good service

The late hours and weekend opening are handy as I can't always get there on week days. Reviewed on: 10th March 2023

Always good

Always on hand and helpful. Our business manager at the bank is first rate, does all he can to help and smooth. Reviewed on: 10th March 2023

Best

Best bank in UK just simple is that. Reviewed on: 10th March 2023

Amazing staff who always there to Help and resolve any issues

I love metro back, they always make it easier for their customers Reviewed on: 10th March 2023

The Greatest

Over the years I’ve banked with various high street banks. Metro bank has my vote for best customer service and customer experience bar none. Reviewed on: 10th March 2023

Excellent, accessible bank

My local branch of Metro Bank has consistently friendly, efficient and helpful service. The operating hours make it extremely convenient and I’m very pleased that it opened in my town. Reviewed on: 10th March 2023

Excellent Customer service

Staff are always happy to help , very informative, Reviewed on: 10th March 2023

Great service

Great service an opening hours at the weekend Reviewed on: 10th March 2023

Metro

I’m so pleased I switched to the Metro bank. The staff are polite, friendly, extremely helpful & look smart too Reviewed on: 10th March 2023

Great costumer service and very convenient working hours

Super easy to open an account. Staff very friendly and always available to help. Great working hours. Very professional Reviewed on: 10th March 2023

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