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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

21st century High Street Bank

Great bank with excellent customer service and product range too Reviewed on: 10th March 2023

Putting the customers first

Metro bank seem to be the only bank or building society not shutting down branches. Instead they treat their customers with a personal and efficient service. Well done, keep up the good work. Reviewed on: 10th March 2023

Really good bank

I have been with metro for while, reali good customer service and great bank. Reviewed on: 10th March 2023

Good service

The late hours and weekend opening are handy as I can't always get there on week days. Reviewed on: 10th March 2023

Always good

Always on hand and helpful. Our business manager at the bank is first rate, does all he can to help and smooth. Reviewed on: 10th March 2023

Best

Best bank in UK just simple is that. Reviewed on: 10th March 2023

Amazing staff who always there to Help and resolve any issues

I love metro back, they always make it easier for their customers Reviewed on: 10th March 2023

The Greatest

Over the years I’ve banked with various high street banks. Metro bank has my vote for best customer service and customer experience bar none. Reviewed on: 10th March 2023

Excellent, accessible bank

My local branch of Metro Bank has consistently friendly, efficient and helpful service. The operating hours make it extremely convenient and I’m very pleased that it opened in my town. Reviewed on: 10th March 2023

Excellent Customer service

Staff are always happy to help , very informative, Reviewed on: 10th March 2023

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