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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Best Bank

I love Metro Bank the most for being able to use my card at no charge in Europe. Reviewed on: 10th March 2023

You were able to do what my former bank refused to do!

Efficient, approachable and more convenient opening hours. Reviewed on: 10th March 2023

Satisfied customer

The bank offers very good customer service. I've always been served fast by a friendly, competent person at the counter. It is clean, spacious and really nice to visit. Opening times are brilliant! Reviewed on: 10th March 2023

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Huhhhhhjdjxjxjjxjcjxjcjjcjcjcjxjjxjxj Reviewed on: 10th March 2023

Can't see references

^makes it challenges to see what is for what! Reviewed on: 10th March 2023

simple

just opened my account and it was simple to swap Reviewed on: 10th March 2023

Couldn't be happier.

Great bank in every way. Couldn't be happier. Reviewed on: 10th March 2023

Great service

A ver good service overall, would recommend anytime Reviewed on: 10th March 2023

Superb fast customer service

I am disabled and had a brain I jury but the customer service phone number is always answered very quickly and the staff very helpful Reviewed on: 10th March 2023

Very convenient

I work 6 days a week 7 -4 I only have Sunday so if I need to do any business with the bank they are open for me to use and when I call I get to talk with a real person right away that what makes it for me with metro bank Reviewed on: 10th March 2023

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