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Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews See your review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Service

5
I love everything about this bank . Reviewed on: 11th March 2023
Alamgir Ahmed 's avatar
Alamgir Ahmed

Amazing

5
Without problem any time! Good costumer advice.Perfect work time. Reviewed on: 10th March 2023
sabin velichkov's avatar
sabin velichkov

Excellent customer service - no matter how many legs!

5
I once read that you should surround yourself with people that are kind to animals - here you have a bank doing just that! Pets are welcome which makes such a difference to the atmosphere. Opening an account was easy and straightforward as is depositing and withdrawing money. Waiting times are kept to a minimum, and the staff are friendly and focused on my needs. I very much enjoy the extended opening hours and feel understood as a working mum. I also really like how Metro Bank is encouraging children to think about saving money and makes it easy to open a children's account. Overall, a very positive banking experience. Reviewed on: 10th March 2023
Corina Voelklein's avatar
Corina Voelklein

Simple and easy

5
Simple and easy to use and always someone available and able to help either over the phone or in store Reviewed on: 10th March 2023
Lex's avatar
Lex

The best bank ever

5
The best bank on the high street, best colleagues and best service Reviewed on: 10th March 2023
Selina's avatar
Selina

good service

5
never have problem nice and clean bank Reviewed on: 10th March 2023
shahzada's avatar
shahzada

A reliable bank that helps people

5
Metrobank has never let me down if I need something it’s done ASAP Reviewed on: 10th March 2023
Sam 's avatar
Sam

The best

5
The best bank I’m very happy with this service Reviewed on: 10th March 2023
avninuci@outlook.com's avatar
[email protected]

Bank card printing

5
Exceptional customer experience and quick bank card printing Reviewed on: 10th March 2023
Abu's avatar
Abu

Excellent Service

5
Never had issues with the app.. it is very insightful and very easy to use. I receive excellent service whenever I speak to someone in person or over the phone. I would highly recommend. Reviewed on: 10th March 2023
Janet's avatar
Janet

Excellent Service

5
I am with Metrobank since 2019. I have moved my account to Metrobank because everything is user friendly. Even their staffs are all hardworking and willing to help in any extent they can! Thanks metrobank!! xx Reviewed on: 10th March 2023
giciqui@yahoo.com's avatar
[email protected]

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