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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Service

I love everything about this bank . Reviewed on: 11th March 2023

Great bank

Great bank with great opening times friendly staff Reviewed on: 10th March 2023

Friendly bank.

Sorted out a security problem over the phone very efficiently. Reviewed on: 10th March 2023

Best bank in uk

I couldn't ask for better service both in person and online support Reviewed on: 10th March 2023

Fastest customer solution

Metro Bank has provided the best and fastest customer service among any of the other bank services I've taken. Their customised customer solution is absolutely amazing. Reviewed on: 10th March 2023

Modern banking

From the beginning, Metro has raised the bar in the UK banking world. Because of them, I was able to get a bank card and start an amazing job. They have a uniformed amazing customer service, across every branch which I have visited. I never worry about my bank card being lost or stolen. One quick tap on the app I can prevent others from using it. Then I can replace my card on the spot in store! They open late, accommodating the modern work patterns. I do extreme shift work, this is the ONlY physical bank which opens 7 days a week and until 8pm mon-sat. Thank you Metro for being pioneers. Reviewed on: 10th March 2023

Good service

It’s good to have the bank in Guildford when others are closing Reviewed on: 10th March 2023

Convenient friendly easy

Metrobank is the best bank I have ever used. Firstly their opening hours are very convenient as I can head to the bank after work rather than have to take off time during the day. The bank staff are very friendly and always on hand to help. And the app is very easy to use and feels very secure. Reviewed on: 10th March 2023

It has been very good

It has been very good and I love the service that metrobank provides without the hassle Reviewed on: 10th March 2023

My review

Metro is a great bank, it’s easy to open an account and you can go to a branch to get everything hung sorted same bay Reviewed on: 10th March 2023

everything

customer service, ease of use, the phone line, the app everything is perfect Reviewed on: 10th March 2023

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