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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Great staff and Great service

Opening current account and savings accounts online are so easy and simple . Reviewed on: 10th March 2023

Amazing bank

Really happy with everything it has to offer Reviewed on: 10th March 2023

Good to bank with

Always been good. Local to my home and friendly staff. Reviewed on: 10th March 2023

Verry good

Excelent great account for everyday use...Quite protected from scammers and confident...very satisfied Reviewed on: 10th March 2023

Easy & Secure

Easy to use, secure for all transactions and the staff are the most helpful you will find Reviewed on: 10th March 2023

Best bank services

Metro bank from staff online nd in bank neat& clean well behaved polite very helpful staff Reviewed on: 10th March 2023

FRIENDLY HELPFUL STAFF

Whenever we've been in to a branch to discuss our personal banking, we are always met with friendly and helpful staff. Like the service of having our banking cards printed on the spot. Also free pens given out. We do miss the lollipops though!! Reviewed on: 10th March 2023

Friendly, accessible, good customer service oriented people.

They are quick to respond and solve any problem. Reviewed on: 10th March 2023

On line banking

I am disabled and can't get out. I find I can do everything I need to do with metro banking, with the app or online/telephone banking Metro banking make my life a lot easier. Reviewed on: 10th March 2023

Very good service, open @ weekend

Very good Reviewed on: 10th March 2023

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