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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Very easy to use and transfer money to different accounts

100% recommend to anyone who wants easy banking. Being open allbthe time means you can go in whenever you want which is very convenient Reviewed on: 10th March 2023

Great bank

Great bank. open 7 days/week. option available to have a Safe Deposit box too. Reviewed on: 10th March 2023

Great care and ease with Metro

Been with Metro Bank for about 9 years, always a pleasure to deal with them, from in store customer service, where you feel human, comfortable and respected, to on the phone where there very professional and considerate and prompt, issues have always been dealt with on a very timely and unstressful matter. Would always recommend as they are great. Don't mind if I don't win, just giving credit were credit is due Good luck from a happy customer :). Reviewed on: 10th March 2023

Very good and easy banking

I have been years with metro bank and I am very happy with everything with it to see my statements my recent bills to do any payments it's very quick and easy even when I have to go the branch people are always there 24/7 Reviewed on: 10th March 2023

The best bank in the UK!

Firstly, signing up for a current account with Metro Bank was such an easy and informative experience. I went to branch in Aylesbury! The app is easy to navigate and use, and the customer service is brilliant. I love Metro Bank, I’ll be a customer for life. Reviewed on: 10th March 2023

Professional, polite and experienced!

Any problem will be fixed instantly by any member of staff! Reviewed on: 10th March 2023

Metro

Customer service are alway nice and they understand when we talk to them Reviewed on: 10th March 2023

Excellent customer service. Fast, effective and friendly.

Have been a client for almost 6 years. The bank offers me everything I need. Reviewed on: 10th March 2023

Very good customer service

I was to change my debit card an i done it in store for ten minutes Reviewed on: 10th March 2023

Very good

Is ok for me metro Bank because i can make wath i want with my money Reviewed on: 10th March 2023

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