Write a review

Newsletter

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

View other Metro Bank products

4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

Read all reviews See your review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Love it

Best current account I have without a doubt. Will bank with monzo forever Reviewed on: 10th March 2023

Best bank I've been with so far

I've joined a few banks in the past, both high-street and also the newer online only banks but have either moved or closed accounts with most due to poor or limited service. Metro is the only one so far that has an online app which is easy to use and understand, excellent telephone support process as well as super friendly and efficient customer service in the couple of branches I've visited so far. Instructions for opening my account were straightforward and the process was very quick. Reviewed on: 10th March 2023

Great, modern bank

We have recently joined metro and I am overwhelmed by their fantastic service. All staff are very courteous and always try to sort out any queries we have. We are very happy to be with Metro. Reviewed on: 10th March 2023

The best service

Everything is quick and easy to use Reviewed on: 10th March 2023

Bank you can rely

Very friendly staff. Make sure they know your needs and how the problem can be fixed. Reviewed on: 10th March 2023

All day available

Customer service is best. Depositing money and withdrawal is quick and easy. And staff explanation to any questions is straight and understandable. Reviewed on: 10th March 2023

Amazing service from Metro

I really appreciate the service from Metro Bank. They are available even on Sunday which is very convenient for me to access since I am working at very challenging hours in NHS. Give a thumb up to metro bank. Reviewed on: 10th March 2023

Great service and reliable

Great service in store and via call centres. Good features on the digital channels.. Reviewed on: 10th March 2023

Best Bank in the UK

Metro bank is truly the best bank in the UK. I love their customer service it is excellent. The inside of the bank is so clean and tidy and I also love the metro banking app which makes everything super easy for me to manage all my money and transactions. I love it. Reviewed on: 10th March 2023

Metro go the extra mile

All my expectancies are handled without issue Reviewed on: 10th March 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

FlexPlus
from Nationwide 4.46 from 362 reviews
Select Account
from NatWest 4.36 from 717 reviews
Student Current Account
from Santander 4.01 from 11 reviews

Want to see more from Metro Bank?

Young Saver
from Metro Bank 4.86 from 392 reviews
Instant Access Savings
from Metro Bank 4.80 from 484 reviews
Business banking
from Metro Bank 4.78 from 2237 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub