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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Happy client

Really happy with the client services Reviewed on: 10th March 2023

Excellent Banking for busy people

always tries to rectify your issue whilst in the Bank, great they are open longer and all day Saturday and even on a Sunday, thank you Reviewed on: 10th March 2023

This is how banking should be!

It was so easy to open an account. Stores are open at sensible hours. I've had a debit card that became unreliable while I was away (London) from home (Cambridgeshire) and the ability to get a new one while I waited in-store was brilliant. Reviewed on: 10th March 2023

great banking

excellent customer service and very good online banking system Reviewed on: 10th March 2023

Very helpful

I’ve been with this bank for a few years and I’m very happy with the customer service Reviewed on: 10th March 2023

Great service

Great customer service all the time when I was in need of their help. Reviewed on: 10th March 2023

The helpful Bank

Open on the weekends, and you can actually talk to someone! refreshing after dealing with other banks. Reviewed on: 10th March 2023

Very nice every day bank

Simple banking, nice and smooth app, no issues! Reviewed on: 10th March 2023

Great Bank and Service

Been banking with Metro for 9 years and can honestly say that the service i get every time i walk in is second to none. Staff are always friendly and store opening hours are a bonus. Great bank and always recommend people to Metro Reviewed on: 10th March 2023

Excellent bank easy and quick

I have used metro for almost a year now with no issues. It is conveniently placed so I can go inside easily and they have a wide range of friendly and helpful staff to be able to deal with any problems! Most of the time I don’t even need to go in store as most of what I need is in there very accessible app where I can easily access my accounts transfer money between pay my bills and even save a little! Reviewed on: 10th March 2023

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