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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Amazing bank

An amazing bank with great customer service. The mobile banking app is the best I've seen with such ease to use Reviewed on: 10th March 2023

Terrific service

I have been with them for a while now. This is banking! Reviewed on: 10th March 2023

BEST BANK EVER

I’ve been with Metro Bank since 2015 , cash card to current account and now a credit card with Metro Bank. The app is really good. The staff at the bank are like family especially in Slough, where I used to live and now even in Luton. The bank staff are the amazing! Literally so kind! and the bets thing is THE SAFETY DEPOSIT BANK! Reviewed on: 10th March 2023

Easy

Easy to use overseas, no charges, great opening hours and helpful staff Reviewed on: 10th March 2023

Smart, quick and efficient

Always had a prompt service from metro bank staff and never been disappointed Reviewed on: 10th March 2023

Best account I've had

I've had multiple accounts with multiple banks and this is without a doubt the best one I've ever had Reviewed on: 10th March 2023

Brilliant

Brilliant, easy banking. Absolutely love it! Reviewed on: 10th March 2023

Metro is a very great bank open 7 day's a week too,and are open too lot's of options

Well deserved to win Reviewed on: 10th March 2023

ST Davids branch,Cardiff.

Helpful and timely assistance when required from staff. From a digital perspective,easy and secure app to use. No hassles Reviewed on: 10th March 2023

Amazing customer care

Great App and good customer services Reviewed on: 10th March 2023

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