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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

many branches, friendly staff

I didn't have many requirements, but what I needed was solved Reviewed on: 10th March 2023

Excellent customer service

I am very satisfied with Metro Bank. The customer service team is very efficient and I have always had my enquiries handled with great professionalism. Reviewed on: 10th March 2023

Good

The best make me feel always safe Reviewed on: 10th March 2023

Just good friendly service

Just good friendly service and that is all you need Reviewed on: 10th March 2023

Had so many issues with this bank

Honestly I wouldn’t recommend the bank had so many problems with my card getting locked out and blocked Reviewed on: 10th March 2023

Great

Never had a problem and if need always get in touch with them quick and friendly Reviewed on: 10th March 2023

Best Banking experience ever

So easy to bank with metro both child and pet friendly, no long queues staff always very professional helpful and on hand, bank itself is an open and inviting space. Always colouring and lollipops to entertain my son, going to the bank is now an enjoyable experience, not the long, dull, boring experience you get in other banks. Reviewed on: 10th March 2023

Really good and easy Bank to use

Very happy with the service and simplicity of using the app Reviewed on: 10th March 2023

Best experience

Very well trained staff very respectful and responsive Reviewed on: 10th March 2023

Digital transformation bank

Outstanding bank for the new digital age and for the greater generation to come. Reviewed on: 10th March 2023

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