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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Amazing

Never had any issues with metro bank! An amazing bank at all costs Reviewed on: 10th March 2023

Metro Bank

Only recently joined Metro Bank as my everyday account and have had no issues. Money transfers are fast, customer service is great, never experienced any issues. Reviewed on: 10th March 2023

The most easiest and helpful bank ever

I have been using metro since I was 14 and I have learnt so much from them. Even when someone did fraud with my account they were there for me instantly! Reviewed on: 10th March 2023

Very good bank

Fantastic Very fantastic back room commended for any of my friends Reviewed on: 10th March 2023

Excellent customer service

Staff at the Crawley branch are extremely helpful and friendly and always willing to help. Reviewed on: 10th March 2023

Fast & reliable

Good service, best customer care service. Reviewed on: 10th March 2023

Amazing bank with great services

Metro bank has always helped, staff are lovely and the stores are in perfect locations. It is perfect for the needs I have. I always have someone there to listen if I need help. Reviewed on: 10th March 2023

Always open far longer than other longer established banks. With counter service which is exemplary r

Always a helpful colleague at hand. Clean premises and professional services...face to face. Reviewed on: 10th March 2023

Fantastic bank with actual people

Love the fact that I can walk in to an open branch and speak to a real person face to face. They even welcome my dog! Any query I’ve ever had has been sorted quickly and efficiently. I cannot praise them enough! Reviewed on: 10th March 2023

The best customer service in the industry

I switched to metro bank a few years ago and had never experienced such stellar customer service. The 24/7 customer care and long in store opening hours are great for my flexible schedule too. Would absolutely recommend to a friend, especially if you’re prone to losing your bank card like me! Reviewed on: 10th March 2023

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