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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Always open far longer than other longer established banks. With counter service which is exemplary r

Always a helpful colleague at hand. Clean premises and professional services...face to face. Reviewed on: 10th March 2023

Fantastic bank with actual people

Love the fact that I can walk in to an open branch and speak to a real person face to face. They even welcome my dog! Any query I’ve ever had has been sorted quickly and efficiently. I cannot praise them enough! Reviewed on: 10th March 2023

The best customer service in the industry

I switched to metro bank a few years ago and had never experienced such stellar customer service. The 24/7 customer care and long in store opening hours are great for my flexible schedule too. Would absolutely recommend to a friend, especially if you’re prone to losing your bank card like me! Reviewed on: 10th March 2023

Amazing

Amazing staff,and I can use abroad safety my card,I just enjoy Reviewed on: 10th March 2023

I get help from metrobank when I need them

It’s local to me and there are a lot of metrobank to go to Reviewed on: 10th March 2023

One of the bedt banks ive ever banked with

Had a really good experience with this bank the staff are very nice and welcoming never had any problem banking with metro would highly regards to friends and family Reviewed on: 10th March 2023

Great bank

Easy to open the account, great service Reviewed on: 10th March 2023

Best bank in the UK, excellent customer services .

I was amazing at the customer service on my visit, it’s an experience I will always cherish. Reviewed on: 10th March 2023

Metro bank saved our funds

When our original Treasurer’s account was closed, Metro bank was there to pick up the pieces (and our funds) Reviewed on: 10th March 2023

really quick

You can just walk in and get your card immediately, fantastic! Reviewed on: 10th March 2023

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