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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Very happy with Metro bank service

I’ve never had any issues, always happy with customer service online and in the branch. I would recommend to anyone Reviewed on: 10th March 2023

Best Bank

Good customer service, open 7 days a week. Reviewed on: 10th March 2023

They are just so great

Friendly and helpful also know how to help and try there best to get it done on a reasonable timeframe Reviewed on: 10th March 2023

Excellent customer service and good product range.

Metro bank provide an excellent service and they have a good range of financial products and the customer care team are knowledgeable and engaged. Reviewed on: 10th March 2023

easy to use

Metro bank is my favourite bank in the UK , I’ve got my current account card same day I applied Also is very secure Sores are open even on Sundays Reviewed on: 10th March 2023

The best bank

The best bank, i prefer thi bank amog all Reviewed on: 10th March 2023

Amazing format to express your feeling towards the bank

Never had an issue transferring money always quick and reliable source to be apart of Reviewed on: 10th March 2023

Magnificent service

Tremendous quality of current accounts the redefine banking Reviewed on: 10th March 2023

Very helpful

They provide a great access to your own account so you can more easily track spending and current balance easily Reviewed on: 10th March 2023

Best Banking Experience

I use Metrobank daily and unlike other banks, their APP is impecable, easy to navigate. Other banks are constantly crashing their apps with “under construction” notifications, useless vignettes and cookies. Metrobank also has the best branch locations in London. Very happy customer here. I’ll keep using Metro. Reviewed on: 10th March 2023

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