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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Great experience

Only bank I’ve not experienced any issue with. Great customer service upon opening an account with them and every time after that. Very smooth and easy process. Reviewed on: 10th March 2023

Very good service

Been with metro bank for a few years can’t fault the service simple and efficient both online and customer services Reviewed on: 10th March 2023

Excellent service

Excellent service on time Proper handling customers Enjoy full services and staffs are very friendly manner Reviewed on: 10th March 2023

Highly good customer service and very good dealing with fread

Amazing experience with my bank they deal with your concern quickly Reviewed on: 10th March 2023

Always available

Working in 7 days a week there is always someone to attend to customers Reviewed on: 10th March 2023

Current Account

The service is really quick and efficient and the staff are all polite and helpful. Reviewed on: 10th March 2023

Simple yet efficient

I feel when accessing my account it is secure and simple to use. Customer service is great and I get help quickly with no fuss. Just what you need. Reviewed on: 10th March 2023

Customer-centric Bank

The Bank primary focus is on offering services in a most convenient way for the customers Reviewed on: 10th March 2023

Efficient & Straightforward

Easy setup, fast service, great availability from staff Reviewed on: 10th March 2023

Amazing customer service

Always responded quick and helpful Reviewed on: 10th March 2023

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